Business Systems Analyst I

Come join an innovative leader in the healthcare industry! MDVIP, based in Boca Raton, FL is seeking a Business Systems Analyst who will serve as the key liaison between business users and technical teams, gathering business requirements, translating them into functional specifications that are implemented by vendors and technical teams.  This role reports to the Manager of DevOps & Digital Solutions and supports the IT team.

MDVIP has consistently been recognized as a Great Place to Work® employer since 2018, (Greatplacetowork.com/certified-company/MDVIP) and was named by Fortune and Great Place to Work® as one of  the 2023 Best Workplaces in Healthcare™ . 

Essential Duties and Responsibilities - Other duties may be assigned. 

• Use process optimization methodologies to streamline business processes in preparation for system automation.
• Use project management methodologies to manage operational support, business enhancements, and projects in support of implementing technology solutions.

• Use quality assurance methodologies to ensure technology solutions are being delivered with high quality and lowered operational risk.

• Perform analysis and prepares business cases with the end users to articulate the business value of the project prior to development. May be required to complete application configuration for small enhancements.
• Maintain system protocols by writing and updating operating procedures.
• Convey business requirements to technical teams using tools such as logical diagrams, use cases, Visio process flows, data samples, and functional requirements documents.
• Use technical skills and background to collaborate closely with application developers to deliver solutions that meet the highest business and technical standards.

Education:

Required:

• Bachelor’s degree in computer science, Management Information Systems, or equivalent studies/relevant work experience where two years related experience equals one year of schooling.
• Background in Software Development Life Cycle (SDLC) to be able to manage or perform development duties

Preferred:

• Planned training in Business Process Optimization/Business Process Excellence (e.g. Six Sigma)
• Planned training or certification in Project Management (i.e. PMP)
• Relevant experience in similar roles to this one (e.g. Business Analyst, Project Manager, Systems Analyst, Quality Assurance).

Qualifications and Experience:

Required:

• Strong leadership and communication skills (clear and concise), strong business acumen combined with solid analytical/problem solving skills
• Sufficient technical skills to monitor and challenge the deliverables of development teams. May be required to perform hands-on-programming occasionally
• Self-starter, fast learner, adaptable to work in a dynamic and fast paced work environment.
• Ability to work independently and multi-task / managing multiple projects (or components) simultaneously

Preferred:

• Previous experience in a consulting or customer facing organization is a plus
• Healthcare industry experienceCRM (preferably Salesforce)  
• CRM experience (preferably Salesforce)   

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.
• Must be able to lift and/or move up to 15 pounds periodically. 

Corporate office role: As a corporate based role in Boca Raton, FL, employees are expected to work from the corporate office. 

Additional information:

At no time may work be performed, or computer systems accessed, from outside of the U.S.

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Consistent with our mission, purpose, and core values, MDVIP takes the health and safety of its employees very seriously.  With the concern over the spread of the coronavirus or “COVID-19,”and its variants, MDVIP has, and will continue to take reasonable measures to mitigate the potential spread of COVID-19.  Your recruiter will provide more information during the interview process.