Business Process Analyst Transformation - Internship

The Business Process Analyst – Transformation Intern will be responsible for analyzing IT systems and applications and mapping systems and applications to business capabilities. The intern will also be accountable for building IT systems and applications catalogs.     

This position will report to the Austin, TX, office location.    

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but not limited to:  

• Collaborate with internal teams to gather requirements and understand and analyze IT systems/applications.    
• Map applications to cross-functional business capabilities (Industry Print levels 1-3)    
• Create and maintain detailed documentation, including mapping and catalogs.    
• Provide regular updates to business stakeholders.    
• Support the Business Analysts in other related tasks and projects as needed.   

• Currently enrolled as a junior or senior in good academic standing working towards a bachelor’s degree in business administration, Information Systems, or related field.    
• Ability to use process mapping tools such as Visio, LucidChart, Canva, Confluence, and Miro   
• Experience with Microsoft Dynamics    

• Excellent critical thinking, communication, and follow-up skills.  
• Strong problem-solving, organizational, and time management skills.    
• Strong analytical and research skills.     
• Ability to take direction and follow instructions.    
• Ability to work both individually and in a team environment.    
• Ability to recommend changes or updates in documentation to address system deficiencies and user needs.    
• Ability to document and communicate technical concepts to non-technical audiences.    
• Strong attention to detail   
• Ability to execute on deadlines and goals.    

Preferred Certifications:   

• MIS Certification, or PM Certification 

• The intern selected will be required to work 40 hours a week over a specified 12-week duration.  

• The hourly pay range for this position is $18.00/Hr.   
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.