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- Strong problem-solving skills and adept at troubleshooting complex software configuration issues.
- Proficient in creating comprehensive documentation, including process maps, procedural manuals, and user guides, to effectively communicate Business Processes, requirements, and solutions.
- Excellent presentation skills with the ability to convey complex information to audiences.
- Skilled in data analysis and reporting tools such as Excel and PowerBI.
- Detail-oriented with a focus on continuous improvement and delivering high-quality results.
- Effective facilitator of communication and collaboration among cross-functional teams to gather requirements, analyze Business Processes, and develop solutions aligned with organizational goals.
- Ability to foster consensus, take direction, and make compromises as needed.
- Proficient in Agile project management and iterative development processes.
- Demonstrated expertise in evaluating complex software applications.
- Experience using process modeling and documentation tools like Visio and Lucidchart.
- Experience managing complex software projects in a higher education setting.
- Experience analyzing legal risk versus resource constraints.
- Experience analyzing, assessing, and managing .NET software projects.
- Experience establishing risk management frameworks and governance structures for software projects.
- Familiarity with accessibility guidelines (WCAG, Section 508) and assistive technologies.
- Agile certification (e.g., Certified Scrum Master).
- Certified in information systems risk management (e.g., Certified Risk and Information Systems Control).
- Direct experience with contracting and procurement processes in higher education.
- Familiarity with student support services and administrative processes in higher education.
- Proficiency in HTML and CSS.
- Knowledge of higher education legislation (e.g., FERPA, Title IX).
- Familiarity with project management methodologies beyond Agile (e.g., Waterfall, Lean).
- Experience with change management strategies and processes.
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- Analyze current administrative workflows and processes within .NET and other applications.
- Identify inefficiencies and areas for improvement to streamline operations.
- Collaborate with customers, product owners, and other stakeholders to develop and implement optimized workflows.
- Conduct thorough functionality and accessibility testing and evaluate process changes to ensure effectiveness.
- Provide ongoing application improvement support and training to staff and stakeholders on new processes.
- Monitor and analyze key performance indicators to measure the impact of process improvements.
- Continuously seek feedback and iterate on processes to further enhance efficiency and effectiveness.
- Serve as a catalyst for positive change, driving improvements in the .NET applications that support the university’s student support services.
Technology Resources will not sponsor or transfer visa sponsorship for this position.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
- Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
- Generous paid time off: vacation, holidays, sick days and many more!
- Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
- Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
- An inclusive Bobcat community: join our many social networks offered on and off-campus
- Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.