Business Development Manager

Job Summary

Strategically pursues, develops, grows and maintains, new customers while managing selected previously established customers. Responsible for customer relations and the interface with EPC.

Job Duties

• Creatively gather market and customer information from both customers and industry related sources
• Design pointed strategies to meet targeted customer’s internal needs that likewise serve EPC objectives
• Provide recommendations based on internal and external dynamics and customer / application factors
• Design, implement, monitor and upgrade customer action plans that meet EPC long term goals
• Maintain strategic and healthy customer interfaces while building strong relationships at multiple levels
• Accurately administer all necessary process documents related to customer information
• Adhere to 5S standards (i.e. maintain an organized, clean and efficient work area)
• Follow all Safety, Environmental and Quality policies and procedures
• Perform other related duties as assigned

Experience and Education

• Proficient in assessing market dynamics, appropriate customer fit, suitable applications and potential revenue growth within those perimeters
• Proven in developing personal relationships and building trust to further advance company objectives
• Perform complex work under minimal supervision while mitigating negative internal impacts
• Handle multifaceted customer issues and conflicts while appropriately involving management as necessary.
• Possess comprehensive and detailed knowledge of the plastics industry and various related technologies
• Typically requires a bachelor's degree with 5 to 7 years of related industry experience

Competencies/ Skills

• Strong verbal and written communication skills
• Expertise in customer interfacing and strategic maneuvering
• Interpersonal and relational skills that build and promote positive Team development
• Creativity with solutions oriented, critical thinking aptitude