Business Development Center (Bdc) Representative

Sloan's Motorcycle & ATV is an established, well known, large dealership located in Murfreesboro, TN. We have an immediate need for a Business Development Center (BDC) Representative. This is a full-time position, working Tuesday - Saturday. The ideal candidate must have good phone etiquette, strong time management skills, and an excellent attendance and performance record.

Job duties will include:

* Answer incoming calls & emails, schedule appointments with Product Specialists, and follow up with customers regarding their experience at Sloan's.

* Ability to quickly learn and utilize modern sales technologies (CRM, Social platforms, etc.).

* Adhere to all Sloan's policies, procedures & processes.

* Demonstrate excellent communication skills & attention to detail.

* Use miscellaneous computer programs, demonstrating intermediate PC skills.

* Utilize software, scripts & tools to exceed call center metrics while providing excellent, consistent customer service.

We are looking for a self motivated person who can multi-task, prioritize well and be a team player. Bi-lingual is a plus!

No phone calls please.