Business Development Senior Manager

Job Title

Business Development Senior Manager

Reports to:

Development Director

Job Classification

Full Time

Orig. Date:

October 2022

Revised:

February 2024

Annual Salary Range

$65,875.25-$71,145.27

FLSA:

Exempt

JOB SUMMARY

The Business Development Senior Manager is responsible for promoting growth in mental health, addiction, and housing-focused services. This includes identifying new referral sources, strengthening existing referral sources, and expanding community awareness of Park Center’s services. The BD Senior Manager will serve as an ambassador of Park Center to health providers, nonprofits, and other stakeholders who find value in partnering with Park Center and its array of mental health, addiction, and housing-focused services.

ESSENTIAL FUNCTIONS

1. Strategic Vision and Leadership
   1. Collaborate with the Chief Executive Officer, Chief Program Officer, Chief Housing Officer, and Program Directors to implement Business Development strategies that will generate growth and increase referrals to Park Center’s services.
   2. Under the direction of the Development Director, assist in development of communications and marketing plans that target key audiences, enhance engagement across platforms, and expand community awareness of programs and services.
2. Business Development
   1. Develop and sustain relationships with community referral sources to ensure growth in the agency’s programs.
   2. Assist Director of Development with department needs including social media posts, agency event planning, etc.
   3. Provide key information (including eligibility criteria, intake process, goals of services, etc.) to key referral sources in Davidson County.
   4. Identify underserved geographic areas and populations in the county for outreach and inclusion.
   5. Identify potential referral sources and reach out proactively to communicate the value of Park Center’s services.
   6. Identify service gaps in the community and bring ideas for program development to the Senior Leadership Team.
   7. Assist in the development of marketing materials for program collateral, flyers, annual publications, leave behinds, and other materials that keep Park Center’s services on the radar of frontline staff in the community.
   8. Visit healthcare providers, housing providers, and other service providers and become known as a helpful ambassador of Park Center to the community.

QUALIFICATIONS

• Passion for mental health, addiction recovery, and housing-focused services.
• Bachelor’s degree required.
• 3+ years of professional experience in healthcare and/or behavioral health settings with demonstrated experience in Business Development role.
• Demonstrated ability to cultivate stakeholder relationships and produce outcomes.
• Excellent oral and written communication skills with ability to influence varied audiences.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Passion for collaboration and ability to work with other staff and departments to achieve a shared vision.
• Ability to implement high-level strategic plans.
• Professionalism and ability to represent Park Center effectively in the community.
• Excellent computer skills with the ability to utilize spreadsheets, presentations, and word processing tools.
• Experience working with CRM software preferred.

WORKING CONDITIONS

This job operates in a professional office environment with remote office flexibility. This role routinely uses standard office equipment such as computers phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift or move up to 10 pounds. Visual ability to detect errors.

DIRECT REPORTS

None.