Our client, a global leading telecommunication company are recruiting for a BSS Business Analyst to join their business in the United Kingdom.
Position Title
BSS Business Analyst
Position Type
Permanent
Start Date
December 2015
Duration
Permanent
Location
Greater London area
Contact:
Tihana Tonkovic | +385 (0) 1 6387 429
Responsibilities:
Conduct Business Process Reengineering
Communicate with Customer and relevant stakeholders directly, and analyze the business development to align the business vision with customer
Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
Analyze and document business processes, thereby reviewing, analyzing and interpreting stakeholder requirements associated to specific business process elements.
Based on product expertise and industry standard, provide the professional advice for better operation efficiency and customer experience
Document workflows and results of business analysis and obtain sign-off from client on the specifications
Review all processes for operational effectiveness and efficiency ensuring single point of data capture and streamlined workflow in all areas
Providing the link between the customer, development team and any third party regarding system/software functionality, throughout the development lifecycle
Weekly reports to be produced for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies
Qualifications:
Demonstrable experience analyzing and documenting complex business processes
Lead at least 2 successful BSS business process reorganization projects
At least 10 years of professional experience in the Telco industry BSS area
At least 8 years of professional experience as Business Process Analyst in the Telco industry BSS area
Demonstrable experience writing requirements specifications for Information Systems
Deep understanding of eTOM and TAM, preferably even SID
End to end experience of the project lifecycle
Strong experience in telecommunications industry in a vendor/client environment especially in the CRM and Convergent Charging and Billing domains as well as the related OSS domain
.
Please submit your CV to:
sales(at)manningglobal.com
Quoting reference:
MGTT/BA
Or call Tihana on:
+385 (0) 1 6387 429
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Please note:
That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your cv for the position.
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