Branch Operations Officer - Downtown Delray

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.

Our Culture

At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.

At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

• Directs and coordinates the day to day operational activities of a Branch. Ensures compliance standards, operational risk controls and operational integrity are consistently maintained in accordance with bank and/or regulatory standards and policies.
• Monitors that all branch operational functions are completed accurately and timely. Reviews branch functions daily to ensure they are complete and compliant. Ensures branch work is verified for accuracy and legibility before it is submitted for processing to meet quality and regulatory compliance.
• Ensures that branch team members adhere to all current policies, procedures and regulations including compliance and security, and that Branch receives a "Satisfactory" rating on any Branch Assessment.
• Addresses operational exceptions and ensures operational soundness.
• Coaches branch team members on operational updates and issues, identifying fraudulent transactions and activity, loss controls, and is a central touchpoint for escalating any risk concerns within the branch team.
• Participates in sales activities as directed by Management. Assists Team with meeting Branch goals by making referrals and assisting branch associates in identifying internal sales opportunities.
• Works closely with the Assistant Branch Manager and Producing Market Leader to provide input to continually improve branch performance and ensure all team member performance is being appropriately communicated.
• Ensures client service levels are met by actively assisting clients on the platform and teller line and directing branch team member activities.
• Maintains a cash box to conduct transactions which may include the responsibility of vault and/or ATM operations.
• Performs account and product opening/servicing and assists clients in learning about self-service options available to them for 24/7 account access. Ensures account quality, CIP, KYC, EDD standards and documentation requirements are maintained.
• Responsible for all supplies of negotiable instruments, including but not limited to, official checks, starter kits, ATM cards and counter checks.
• Manages branch to standard cash limit, prepares cash shipments and is responsible for reconciliation of cash general ledger accounts.
• Approves or ensures approval obtained for specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on signature authority limits.
• Other duties, responsibilities and special project participation may be assigned.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.