Box Office Clerk

We Are The Service Companies
 

Box Office Clerk

Pay: $21.00 an hour

Event Dates: January 17, 2024 - March 17, 2024

Primary responsibility  

• Sell tickets at the window using a ticketing system; 
• Assist customers and answer all questions with confidence and efficiency;
• Manage the will call and reprints; Assist customers with purchase decisions;
• Resolve customer conflicts with guidance from supervisor;
• Maintain knowledge of products currently available to customers;
• Understand and relate purchasing policies to customers;
• Collect complete and accurate data from customers;
• Follow proper cash handling procedures and reconcile daily transactions;
• Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner;
• Contribute to the environment of the Box Office in a way that is conducive to customer service, sales promotion, safety, and quality of work life;
• Assist in the concessions to serve F&B products during intermission; Keep the working environment clean and sweep after each selling period;
• Performs other duties as required; 

The ideal candidate will

• Will work inside white tent in the parking lot area of San Francisco stadium/arena;
• Possess the ability to learn ticketing software and retain a high level of complex information; 
• Be comfortable working in a loud environment;
• Be calm, motivated, polite and courteous;
• Have a professional, clean appearance with a straight posture.
• Be physically able to stand up for long hours and travel up-and-down stairs frequently;
• Understand customer service and hospitality;
• Work well with others; Pay attention to the details;
• Working fast and efficiently under pressure;
• Have a welcoming and friendly attitude (smile and proper greetings);
• Know when to get the help of a supervisor;
• Availability for the whole city duration;
• Speak English Mandatory- other languages are an asset; 

Physical Demands: 

• This job may require extended periods of walking, standing, bending, lifting, twisting and kneeling for up to 8 hours.
• May also lift up to 50lbs. 

This list of essential functions, other duties, mental and physical demands, requirements and any licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions. and to require other tasks be performed as needed. 

The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.