Bilingual Call Center Representative

McCormick Law Firm is seeking Spanish Bilingual Call Center Representatives to support day-to-day operations of a rapidly growing business. Applicants should be prepared to display critical thinking and attention to detail in a high volume, fast paced environment. While law firm and/ or personal injury knowledge is preferred, it is not required.

Duties include:

• Answer an average of 75 phone calls per day
• Answer potential new client calls and gather intake details to transfer to the appropriate employee
• Answer existing client calls and direct them to the appropriate employee
• Respond to internet and phone inquiries using our provided scripts
• Complete lead list provided by management daily
• Communicate efficiently with the Call Center Manager and Intake Manager

Compensation is hourly beginning at $15 per hour and increases based on the experience level of the candidate.

Benefits include a flexible schedule, paid holidays, PTO, health insurance and more

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Language:

• Spanish (Required)

Work Location: In person