McCormick Law Firm is seeking Spanish Bilingual Weekend Call Center Representatives to support day-to-day operations of a rapidly growing business. The schedule is Friday - Monday in 10 hour shifts of 8:00 a.m. - 7:00 p.m. with a one hour lunch break. Applicants should be prepared to display critical thinking and attention to detail in a high volume, fast paced environment. While law firm and/ or personal injury knowledge is preferred, it is not required.
Duties include:
- Answer an average of 75 phone calls per day
- Answer potential new client calls and gather intake details to transfer to the appropriate employee
- Answer existing client calls and direct them to the appropriate employee
- Respond to internet and phone inquiries using our provided scripts
- Complete lead list provided by management daily
- Communicate efficiently with the Call Center Manager and Intake Manager
Compensation is hourly beginning at $15 per hour and increases based on the experience level of the candidate.
Benefits include a flexible schedule, paid holidays, PTO, health insurance and more
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
People with a criminal record are encouraged to apply
Work Location: In person