Bilingual Appointment Coordinator

Central Florida Toyota, a Penske Automotive Group dealership, is immediately hiring Bilingual Appointment Coordinators who are bilingual in Spanish and English to join our Business Development Center.

Driven to earn performance-based bonuses? We offer a base rate of $13.50 per hour with the opportunity to make $20+ an hour with our competitive bonus program!

JOIN OUR TEAM

As a Bilingual Appointment Coordinator, you will use your customer service skills to promptly, professionally, and courteously help connect customers with our team members and arrange for valuable sales and service appointments in a call center environment.

WHAT WE HAVE TO OFFER

• Monthly bonus opportunities, with earning potentials of $20+ per hour.
• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Bilingual in English and Spanish is required.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.
• Proficiency in utilizing MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

APPLY WITH US!

Penske Automotive Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Job Type: Full-time

Pay: $13.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Work setting:

• Call center
• In-person

Ability to Relocate:

• Orlando, FL 32837: Relocate before starting work (Required)

Work Location: In person