Bilingual Account Representative

Physician and Tactical Healthcare Services (PATHS), LLC is committed to provide the best possible environment for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal. In order to maintain an atmosphere where these goals can be accomplished, PATHS provides a comfortable and progressive workplace. We take into account individual circumstances and the individual employee.

Founded in 2000, PATHS offers a broad range of account receivable management, patient advocacy, and consultation services to assist the needs of our healthcare clients. Our 4 offices in PA, NJ, and DE is home to 450 employees and that serve over 100 clients. Our team has built long term flourishing partnerships with clients and staff by cultivating a great experience.

PATHS, LLC is currently seeking a highly motivated individual(s) to assist patients in applying for medical assistance on behalf of our client facility(ies) based out of Cherry Hill, NJ.

Duties Include:

• Contacting patients to complete Medicaid applications and charity care process
• Verifying patient health insurance information
• Working with patients and/or family members, employers, banks and federal/state offices for additional information as needed
• Accurately document information into various systems
• Performing duties such as faxing, filing, emailing, and making phone calls to facilitate completion of applications
• Provide coverage at hospital facility(ies) on an as needed basis
• Other duties as assigned.

Requirements:

• Bilingual (English/Spanish)
• Excellent interpersonal skills both written and verbal
• Must have customer service and office skills
• Must be willing to cross train and cover hospitals including nights and weekends
• Working knowledge of Microsoft applications: Outlook, Word, and Excel
• Detail oriented, strong problem solving, and research skills
• Ability to meet monthly productivity goals
• Applicant must be flexible with shift and be willing to see patients late in the afternoon if needed
• Reliable vehicle and valid driver's license/car insurance. Reimbursement for travel expenses is provided.

Physical Exam, PPD screening, and immunization records are also required. Minimum high school diploma or GED is also required.

Work schedule: Monday- Friday, 8:00 am – 4:30 pm.

Company offers competitive salary and excellent benefits package including:

Paid Time Off
Paid Holidays
Medical, Dental, Life and Long Term Disability Insurance
Supplemental Insurance
401K Plan

Equal Opportunity Employer.

Job Type: Full-time

Salary: $17.00 per hour

Schedule:

• Monday to Friday
• Night shift
• Weekends as needed

Language:

• English/Spanish (Required)