Benefits Associate

We are seeking an experienced Revenue Cycle – Benefits Associate join our growing multi-disciplinary team! 

We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!
Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities.
What will you do?

• Responsible for all benefit and eligibility checks
• Create cost estimates for all new clients and or existing clients with new insurance
• Responsible for resolving all clients with an ineligible status
• Work with families to obtain current insurance documents
• Handle inbound calls and emails from patients regarding questions on their coverage and cost
• Work closely with enrollment, authorization, and other internal teams to communicate new and terminating coverage
• Maintain superior, positive internal and external customer service relationships 
• Plan and organize work effectively and ensure its completion
• Work with a tight-knit team in a fast- paced, high-growth environment
• Basic understanding of and ability to use basic software and systems including, but not limited to, electronic medical record systems and Microsoft Office products; daily use of laptop and/or tablet for email, note taking, and other tasks required
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

We'd love to hear from you if:

• You have excellent organizational and task management skills.
• You are detail-oriented but don't get lost in the details.
• You have outstanding communication skills, positive presentation.

• You are an effective communicator with the ability to present information in a clear, concise manner.
• You enjoy solving problems and identifying trends.
• You are a fast learner, always wanting to take on the next challenge.
• You are outgoing individual who loves working in a team environment.
• You possess a flexible approach to daily work, being nimble with change.
• You are passionate about advancing treatment for children with autism and helping families.
• You have a strong understanding of insurance billing and CPT coding.  
• You have 2+ years of healthcare billing experience.

Your Compensation & Benefits

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we'll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.

The base pay range for this opening is $20 to $24.50. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3XsEl4W