Bank Teller/Customer Service Representative-Bilingual

TELCOE FEDERAL CREDIT UNION -Teller/Customer Service (Bilingual)

Are you ready to love your job? Do you want to put your financial service skills to better use, where your efforts can pay off for you AND make your neighborhood a better place to live and work?

Telcoe Federal Credit Union is a leader in the Russellville area financial community, providing the best in service and rates to our members. Not to mention, we were ranked the 7th Healthiest Credit Union in the United States. We're now looking for a bilingual individual to provide higher-level account services primarily new accounts and loan applications. (Universal Banker)

The Teller/Customer Servicea position is sales and service-oriented providing financial advice and assistance to Telcoe Federal Credit Union members and potential members. The position requires the ability to listen and solve member financial needs and problems by offering appropriate credit union products and services.

Primary Duties & Responsibilities:

· Deliver the Telcoe Federal Credit Union promise and experience while exhibiting a courteous and professional attitude at all times.

· Deposit cash and checks to member accounts. Process loan payments and complete withdrawals, cashiers checks, etc.

· Recommend appropriate credit union products and services.

· Assist members that speak English and Spanish as needed.

· Meet or exceed all performance goals

· Adhere to all work schedules as assigned

· Adhere to all daily work procedures as outlined

· Process transactions in a fast, friendly, and - above all - accurate manner.

· Assist with incoming phone calls / requests and walk-in guests.

· Assist in business development and community development activities.

· Maintain confidentiality of Telcoe Federal Credit Union operations and its Member information.

Qualifications:

* Bilingual

· Exceptional multi-tasking & time management skills

· Exceptional communication skills (written & verbal)

· Proficient computer skills with working knowledge of Microsoft Word, Excel & Outlook.

· Experience in fast paced, ever evolving sales environment

· Demonstrated ability to meet company objectives. I.E., Sales goals, Service goals etc.

· Exceptional Money handling / Management skills

· High level of punctuality / dependability

· Ability to transition from working in a team environment to independently as necessary

· Leadership skills

Job Type – Full Time / Part Time

Full-time Staff Benefits:

Health, Dental, Vision Insurance. 401k w/Match, Paid time for vacations, sick, holiday etc. Finance Rate discounts, Competitive pay, saving incentives etc.

Perks: Work Life Balance, Business casual dress "Just to name a few”

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person