Company

Remington HotelsSee more

addressAddressIrving, TX
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

What you will be doing

  • Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.
  • Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival.
  • Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.
  • Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
  • Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.

LocationDallas Marriott DFW Airport-ITM
Location Description
8400 Freeport Pkwy, Irving, Texas 75063
 
Touch down for a rewarding stay at Dallas/Fort Worth Airport Marriott, featuring elegant event and public spaces. Located next door to DFW International Airport, we provide complimentary shuttle service to and from the transportation hub for your convenience.
 
 

Requirements

What we are looking for

  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

StatusFull-time
Refer code: 6910309. Remington Hotels - The previous day - 2023-12-12 08:05

Remington Hotels

Irving, TX
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