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SalaryDFW Marriott Airport South is looking for a friendly Night Auditor to join our team. The typical shift is 11pm-7a.
KEY RESPONSIBILITIES:
The Night Audit position is also a working Front Desk position which includes but is not limited to:
- Greet guests with a friendly and sincere welcome.
- Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information with routine efficiency from a computer system
- Promptly answer the telephone using positive and clear communication.
- Input messages into the computer and update Guest profiles.
- Listen and extend assistance in order to resolve problems
- Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity.
- Complete all other assignments, duties, and tasks as assigned by the Front Desk Manager.
Requirements:
- Experience in Marriott FSPMS is required. Previous Night Auditor experience is a PLUS!
- Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
- Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills.
- Must have experience in all Microsoft Office suite products.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Night shift
Work setting:
- In-person
Work Location: In person
