Av/Vtc Design Engineer

Description
The National Security Customer Group of SAIC is seeking an AV/VTC Design Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).
The successful candidate will provide their AV/VTC expertise to the Video Conferencing (VTC) and Audiovisual team providing all facets of customer service including, designing, installing, programming, maintaining, operating, monitoring, and troubleshooting of video conference and briefing support facilities.
Responsibilities
• Responsible to engineer, design, program, integrate existing, and install new AV/VTC technologies.

• Duties include on-site installation, termination, and testing of audio, video, control and network wires, cables, and equipment within professional audiovisual systems. These systems include video projectors, flat panel displays, cameras, screens, sound reinforcement equipment, and control systems for commercial audiovisual installations.
• Support turnover of the completed installations to the Government to include acceptance testing and training
• Assist the AV / VTC Install and Maintenance Team to fully commission and maintain installed systems
• Assist other team members as required to provide the customer with the superior level of support they have come to expect, and deserve, from the SAIC AV/VTC Engineering, Installation, and Maintenance Team
• Extensive Cisco LAN/WAN design and implementation experience
• Technical subject matter expertise in the planning and execution of IT solutions to support customer requirements
• Demonstrate an understanding of how to configure and troubleshoot Voice and VTC networks
• Experience with Cisco IM and Presence and Cisco Jabber
• Demonstrated experience with: major audio/visual installs and configurations
• Experience with Crestron Programing
• Experience with Solarwinds applications for network monitoring and management network devices
• Configure and troubleshoot protocols such as OSPF, EIGRP, BGP, SIP, H.323, SAF
• Experience with U.S. Department of Defense security requirements, regulations, policies, and procedures
• Collaborate with others to isolate and resolve complex network problems

• Maintain and update the VTC architecture, to include a graphical representation.
• Create and maintain technical documentation in accordance with configuration management processes.
• Plan, perform and document preventative maintenance on equipment suggested by the manufacturer. Update firmware to the approved/recommended versions as required.
• Provide utilization metrics for VTCs on a recurring and adhoc basis
• Provide training to users to ensure proper use and care.
This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.
Qualifications
Active DoD Secret clearance.

• BA/BS
• Ten (10) or more years of experience of relevant AV/VTC experience.
• Experience with Cisco Unified Communications Manager, IM and Presence, Cisco Unity Connection, Jabber
• Comprehensive experience with Cisco Unified Border Element (CUBE
• Experience with SIP trunks
• Able to apply configuration standards for DOD IA and IA-enabled devices/systems consistent with DISA Security Technical Implementation Guides (STIGs)
• Must be a team player willing to assist other team members as necessary to satisfy customer requirements in a timely manner.
• Must be able to work in a dynamic environment under potentially stressful situations while remaining calm.
• Must be able to accommodate a flexible and varied work schedule to include early mornings, evenings, nights, and weekends.
• Ability to fully commission video and audio conferencing systems in IP based environments.
• Must be able to routinely lift at least 80 pounds unassisted.
• The installation tech will be required to perform physical duties such as working from ladders and lifting installation equipment and material
• Must be US Citizen

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.