Avp Of Operations

Our Company
Hospice Plus, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters.
Overview
This fantastic opportunity comes with a 10K sign on bonus!
We're looking for an Area Vice President of Operations for our Western Texas territory to join our team. The Area Vice President of Operations is responsible for assisting in the development, implementation and evaluation of operational policies and procedures, delivering quality patient care and family services programs in a cost effective manner and to represent the company in the community.
You will report directly to the VP of Operations for that region/territory.

• Adheres to Organization's Policy and Procedures
• Assists department in carrying out various programs and procedures
• Acts as a role model within and outside the Company
• Performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about Department issues
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Participates in administrative staff meetings, committees, and special projects
• Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation
• Maintains compliance with federal and state regulations
• Performs other related duties as required and assigned
• Consistently promotes the company's core values
• Completes required Compliance annual training

Essential Functions of Position

• Directs and coordinates the Local Functioning of Operational Functions
• Assists in assuring that the hospice meets and exceeds all applicable regulatory requirements or agencies and assumes responsibility for the readiness of the hospice all inspections, surveys, and review-including state licensure, federal certifications, and accreditations by implementing the company's systems, policies and standards
• Assures policies in the following manner:
  • Supervises the compliance of all administrative functions and policies with applicable regulatory agencies - i.e., keeping personnel records up-to-date for Medicare surveys.
  • Maintains updated copies of all applicable regulations, statutes, and policies and procedures.
  • Coordinates with the appropriate corporate staff, Medical Director, Clinical Manager, and Executive Director or Administrator all activity necessary to assure readiness in the hospice for an on-site survey by applicable regulatory agencies.
• Develops and expands revenue performance
• Develops and maintains key relationships with hospitals, nursing homes, physicians, and other healthcare organizations based on the corporate business plan and revenue budgets
• Manages the implementation phase of contracts to assure that discharge planning and case review functions are understood and agreed to by contracting institutions; and, also implemented with positive results to the hospice according to applicable state and federal law.
• Establishes collegial, on-going relationships with the key officials of contracting entities - including those who have line authority over discharge planning personnel - to promote the smooth and efficient functioning of such contracts.
• Responsible for supervision of day-to-day operation of program including, but not limited to, the following:
• Financial Management
• Employment Process
• Quality Assurance/Quality Improvement
• Payroll
• Admissions
• Medical Staff
• Systems Operations
• Business Plan
• Human Resource Policy
• Staff Development
• Responsible for the Patient and Family Services Program

Takes overall responsibility for the clinical services function at the Hospice including the home, hospital settings, nursing homes, and other locations.
Handles overall management of the Volunteer Program including supervising the director of volunteers.
Assures the performance of the volunteer and bereavement programs in compliance with the local work plan developed with corporate staff.
Assumes the role of official spokesperson for the company in the community; manages public relations, generates and responds to all opportunities for media requests in coordination with the corporate communication department, and assures the handling and resolution of any complaints from patients, families, and the public.
Participates in the coordination of all aspects of the patient's hospice care and in the hospice's quality assessment and performance improvement program.

• Familiarity with state and federal guidelines and regulations
• Working knowledge of budget development, financial profit/loss process, and human resources.
• Ability to work with confidential information
• Well organized and confident to work independently, but is a team player
• Ability to communicate clearly to remote field, mid-level, and executive staff
• Exercises professional judgment and demonstrates good problem-resolution skills
• Very comfortable working with multiple online and computer applications
• Ability to balance multiple tasks and manage conflicting priorities
• Strong follow-up skills

About You

• Registered Nurse highly preferred
• Bachelors' degree in Business Related field may be considered
• Minimum of five years healthcare managerial experience required
• Unencumbered and active RN license in state of residence if RN
• Hospice or Home Care experience strongly preferred

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location
Hospice Plus