Automotive Administrative Assistant

The Automotive Administrative Assistant plays a crucial role in the management and administration of subprime auto loans within a financial institution or auto dealership. The Administrator ensures compliance with regulatory guidelines, evaluates applicants' creditworthiness, and works closely with other departments to facilitate loan processing efficiently.

Responsibilities:

• Loan Processing: Review subprime auto loan applications, verifying applicant information, assessing creditworthiness, and determining loan eligibility based on established criteria.
• Documentation: Prepare and maintain accurate documentation for each loan application, including financial statements, credit reports, and legal agreements.
• Customer Interaction: Communicate with customers regarding loan status, application requirements, and any additional documentation needed.
• Compliance: Ensure compliance with regulatory requirements and internal policies governing subprime auto lending and other relevant regulations.
• Risk Management: Evaluate credit risk associated with subprime auto loans, identifying potential risks and implementing strategies to mitigate them.
• Loan Approval: Make recommendations for loan approval or denial based on credit analysis and risk management.
• Data Entry and Reporting: Enter loan data accurately into the system and generate reports as needed for management review and regulatory reporting purposes.
• Collections Support: Assist with contacting customers to discuss payment options, arranging payment plans, and escalating collection actions when necessary.
• Customer Service: Provide excellent customer service to borrowers, addressing inquiries, resolving issues, and ensuring a positive customer experience throughout the loan lifecycle.
• Continuous Improvement: Participate in process improvement initiatives to streamline loan processing, enhance efficiency, and improve overall customer satisfaction.

Qualifications:

• Prior experience in subprime auto lending, loan administration, or financial services is preferred.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in Microsoft Office Suite is preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to adapt to changing regulatory requirements.
• Spanish speaking strongly preferred.

Benefits:

• Vacation and Sick Time
• Medical/Dental/Vision/Life Insurance
• Paid Holidays
• Career advancement and training opportunities
• 401K Plan
• We offer the Degrees@Work program for our employees, where you can earn your degree or take classes to learn skills from Strayer University at no cost to you. Strayer offers associate, bachelor’s and master’s degree programs that can help take your career to the next level.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.