Associate Manager - Home Based Programming

Description

WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.

JOB SUMMARY

The Associate Manager of Home-Based Programming is responsible for working closely with the Director of Early Childhood Programming, the Center Manager and the Education/Disabilities Manager while supervising a team of Home Visitors and Family and Community Advocates to ensure program compliance with Head Start Performance Standards. The Associate Manager provides direct supervision and oversight of the recruitment and enrollment process, program implementation for Home Based Programming, and all community collaboration efforts. The Associate Manager also supports their team in assessing families' strengths and barriers and links families to services within VOA and the community. The Associate Manager empowers parents to participate in leadership roles within the VOA Early Childhood Education Center and the Denver Great Kids Head Start network. This position will also work alongside parents to facilitate parent training, events and encourage parents to volunteer in center activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures that the participant's voice is heard and incorporated in programming.
• Oversees program development, including ensuring staff and volunteers are responsible and accountable for all program components, including recruitment, intake/assessment, service provision and follow up.
• Recruits, hires, trains, coaches, and supervises the Family Community Advocates and the Home Visitors for Head Start and Early Head Start. Implements on-going training and staff development activities.
• Responsible for site enrollments of eligible children, assist parents in meeting enrollment criteria and maintain a prioritized wait list for interested families.
• Monitors and performs scheduling functions ensuring adequate coverage for family accessibility, and schedules staff for outreach activities in conjunction with team members.
• Collaborates with the education coordinator, teaching team, family services team, and community partners to design and implement activities to increase parent involvement in program activities, community activities, and family literacy activities.
• Develops rapport with families through ongoing communication, classroom contacts, home visits, phone calls, and referrals.
• Utilizes Child Plus database for the tracking of enrollment, attendance, recruitment, referrals, in-kind services, and actions the family services team take to support families. Gather statistical data relevant to the program as required.
• Develop individualized, flexible, accessible, and responsive choices for each family's unique strengths and needs and assists families to define and set attainable goals.
• Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops to meet the needs of the position.
• Acts as an advocate for families when needed to assist in navigating social services systems to meet their needs.
• Facilitates the delivery of appropriate services for all participant households as indicated by relevant service modalities through an equity lens.
• Performs duties in a professional manner by maintaining the confidentiality of all information and by participating effectively within and across teams.
• Organizes client's files and ensures required documentation is up-to-date, and in compliance with Head Start and Licensing requirements.
• Assists in ensuring work areas and facilities are maintained in a clean, comfortable, and orderly manner.
• Develops systems to obtain necessary supplies and materials.
• Performs all duties in a professional manner, adhering to the NASW Social Work Code of Ethics.
• Performs all other duties as assigned.

Requirements

QUALIFICATIONS:

• Bachelor's degree in human services, social work, or a closely related field or related experience.
• Bilingual in Spanish and English; able to translate both verbally and in writing.
• Two years providing case management and family support required.
• Management and/or supervisory experience required.
• Experience with successful development and implementation of large projects required.
• Proficiency in computer skills and related word processing, data management and web-based computer programs, specifically excel.
• Colorado driver's license and state-mandated automobile insurance.

POSITION TYPE

Fulltime

Exempt/Salary

PAY RANGE:

$46,696.00/yr. - $58,344.00/yr.

Benefits (eligibility is based on job type/status)

Vacation Time/Separate Sick Time

Paid Holidays/Floating Holidays/Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan/403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurance

Life Insurance/Accident Insurance/Short & Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer