Associate Continuing Education Producer

Location: Remote

Work anywhere in the US, must live in the US

Are you passionate about Continuing Education and the use of technology in education? Do you ardently seek opportunities for continued professional development? Do you have strong media production skills, attention to detail, and a tireless commitment to contributing to the professional development of others? Does an entrepreneurial company, high-performing team, and virtual work environment help you perform at your peak?

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions, and we're looking for another team member to join our cause. We are certified as a great workplace (https://www.greatplacetowork.com/certified-company/7010396), ranked #100 in Fortune's 2022 Best Small & Medium Workplaces for Millennials (https://www.greatplacetowork.com/best-workplaces/millennials/2022?category=small-and-medium), ranked #86 in Fortune's 2021 top 100 Medium-Sized Workplaces in the US (https://www.greatplacetowork.com/best-workplaces/smb/2021) and ranked #13 in Fortune's 2020 top 25 Small & Medium Workplaces for Women (https://www.greatplacetowork.com/best-workplaces/women/2020?category=small-and-medium) by the independent analysts at Great Place to Work®. Learn more about us at continued.com (http://www.continued.com/).

We celebrate diverse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status, or age. We are also committed to paying our team members at fair rates based on their skills and experience.

ABOUT THE TEAM

Though we are virtual and scattered across the country, we communicate daily, have a tight-knit team, and support each other across roles and projects in a fast-paced environment. We are driven by endless curiosity, a love of learning, and a desire to create an extraordinary learning experience for our members.

ABOUT THE POSITION

The Associate Continuing Education Producer contributes to the Continuing Education content development process by using technology to design and support engaging live and on-demand online learning experiences. Webinar production skills are critical to this role and Zoom experience is a must. The Associate Continuing Education Producer will work collaboratively with external subject matter experts as well as the educational technology, editorial, and Continuing Education administration teams to produce quality, relevant Continuing Education content for our members.

• Full-time W2 position, work core U.S. business hours in your time zone
• Ability to fulfill the job requirements with or without reasonable accommodations
• Work from your home office
• Company-provided MacBook, internet stipend, etc
• Reports to the Director of Educational Technology
• Must be located in the United States and be legally eligible to work for us
• Travel is required for an annual company meeting and may be required occasionally for team or project meetings
• We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, telemedicine, accident insurance, and more
• We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
• We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

• Live Event Production:
  • Train external presenters on live event platforms (i.e. zoom).
  • Design engaging learning experiences that take full advantage of the latest webinar technology while leveraging the presenters' technical level of comfort.
  • Review and format course materials submitted by external presenters to suit brand guidelines.
  • Provide real-time support for course moderators/presenters/participants of live webinars and virtual conferences, occasionally outside of normal working hours.
  • Communicate any course technical issues to the greater operations team for swift resolution.
• Learning Technology Product Management:
  • Collaborate with the greater operations team to share course production best practices.
  • Continually pursue professional development opportunities to stay abreast of the latest developments in learning technologies.
  • Train the greater operations team on project management applications that improve communication and efficiency throughout the course production process.
  • Participate in quality assurance testing of the Continuing Education platform as needed.
• Course Post-Production Skills:
  • Create accessible PDF handouts adherent to the latest accessibility guidelines.
  • Edit recordings from live webinars to be used in alternative online learning formats (video, podcast) and for marketing purposes
  • Publish all course content to the learning management system.
  • Collaborate with the greater operations team to revise course materials for interprofessional education efforts.
  • Add captions and searchable transcripts to online videos.
  • Add interactive features to videos, such as navigable chapters.

REQUIREMENTS

• Bachelor's degree in media production, communications, education, or related field; or 3 years of relevant experience in webinar production
• Proficiency with Zoom webinar production
• Solid written and verbal communication skills to communicate clearly and effectively with team members
• A foundation of knowledge and 2 years of experience in online learning practices and technology to provide support and direction within the online classroom, ensuring learning efficiencies
• Excellent PowerPoint and Adobe Acrobat skills
• Proficiency with Zoom webinar production
• Proficiency with Mac, PC, and the Google products suite
• Experience with video editing software (i.e., Adobe Premiere)
• Experience with digital accessibility (i.e., WCAG 2.0 media guidelines, CommonLook)
• Sound technical skills, including the ability to demonstrate problem-solving expertise in the online classroom
• Ability to meet productivity expectations in a fast-paced environment with high levels of attention to detail

TO APPLY

To apply, please submit a cover letter with your application. In your cover letter, we'd love to hear about: 1) why you would make a great addition to our team; and 2) a challenging webinar production experience and the most significant lesson learned from the experience.