Associate Content Qa

We are looking for Associate Content QA for our client in Universal City, CA

Job Title: Associate Content QA

Job Location: Universal City, CA

Job Type: Contract

Job Description:

Pay Range $21hr - $26hr

Responsibilities:

• Support content quality control and assurance efforts, prioritizing and addressing high-profile, high-volume requests under tight deadlines.
• Perform validation and content presence checks across a multitude of device platforms, including mobile tablets (Amazon Fire, iPad), mobile devices (iOS, Android), streaming devices (Fire TV, Roku) game consoles (PlayStation/Xbox), smart TVs (Samsung, LG, Vizio), cable provider STBs (Cox, Xfinity).
• Maintain quality assurance guidelines and control protocols; working with technology, product, and customer service teams to analyze, regulate, and continuously improve the on-platform user experience.
• Track and update QA fulfillment progress through our databases.
• Collaborate with internal stakeholders and external vendors to streamline quality control communication channels, workflows, and issue management.

Qualifications:

• Associate Degree or equivalent work experience.
• Minimum 1 year of experience with.
• Content quality assurance testing, protocols, techniques, and governance.
• Streaming apps on digital platforms and consumer products.

Working Knowledge:

• Content management system (CMS) publishing workflows.
• Multi-language asset content delivery and QA.
• Research and consulting on publishing procedures, administration protocols, and industry trends.

Familiarity With:

• Database management and API delivery specifications & workflows.
• Project management methodologies such as Agile, and Scrum and collaboration products such as JIRA, Confluence, and Airtable.