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Form of workJob Title: Associate, Content QA
Location: Universal City, CA (REMOTE)
Duration: 2 Months
Qualifications:
Responsibilities:
Location: Universal City, CA (REMOTE)
Duration: 2 Months
Qualifications:
- Associate Degree or equivalent work experience.
- Minimum 1 year of experience with:
- Content quality assurance testing, protocols, techniques and governance
- Streaming apps on digital platforms and consumer products
- Working knowledge of:
- Content management system (CMS) publishing workflows
- Multi-language asset content delivery and QA
- Research and consulting on publishing procedures, administration protocols, and industry trends
- Familiarity with:
- Database management and API delivery specifications & workflows
- Project management methodologies such as Agile, Scrum and collaboration products such as JIRA, Confluence and Airtable
- Ability to work remotely while based out of Universal City, Los Angeles, CA
Responsibilities:
- Support content quality control and assurance efforts, prioritizing and addressing high-profile, high-volume requests under tight deadlines
- Perform validation and content presence checks across a multitude of device platforms, including: mobile tablets (Amazon Fire, iPad), mobile devices (iOS, Android), streaming devices (Fire TV, Roku) game consoles (PlayStation/Xbox), smart TVs (Samsung, LG, Vizio), cable provider STBs (Cox, Xfinity)
- Maintain quality assurance guidelines and control protocols; working with technology, product, and customer service teams to analyze, regulate, and continuously improve the on-platform user experience
- Track and update QA fulfillment progress through our databases
- Collaborate with internal stakeholders and external vendors to streamline quality control communication channels, workflows and issue management
