Who we are:
At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.
Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.
Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry.
What you’ll do:
As an Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation.
Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly!
What we offer:
· Competitive base pay plus uncapped commission incentives
· Paid training
· Ongoing support and resources
· Comprehensive benefit offerings including but not limited to medical benefits, paid time off, 401k, tuition reimbursement and more
What you should know:
This is a sales role within a call center environment. You will spend your work day on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. Occasionally, you may be required to make outbound calls to follow up on leads. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.
· Hours: Must be able to work 9:00AM-6:00PM PST, including weekends as needed. Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.
· Licensing: Our Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely affect licensing or certification.
Who you are:
· You have the ability to obtain your resident state health insurance license
· You are coachable and teachable
· You have a high level of integrity and customer focus
· You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- Call center
- In-person
Work Location: In person