Job Description
ASSISTANT PROPERTY MANAGER/LEASING
Sand Hill Property Company specializes in the development, acquisition, and ownership of commercial and multifamily real estate properties in Silicon Valley and the San Francisco Peninsula Area. The company has a proven track record of executing successful value-add retail, mixed use, office, multifamily and hotel properties in these markets. Founded in 1988 by Peter and Susanna Pau, the company has developed more than 40 projects encompassing 14 million square feet throughout the Valley. The Company has both legacy assets it holds directly and investments throughout ventures with institutional partners. More information on the company can be found at www.shpco.com.
Sand Hill Property is looking for an Assistant Property Manager to join our group of Real Estate Investment Development Professionals headquartered in Palo Alto who are committed to excellence at every level. The Assistant Property Manager will assist our Property Manager in overseeing all aspects of property management for a portfolio of residential properties in the Bay Area/Silicon Valley.
Resident Relations
· Build relationships and provide five-star quality customer service.
· Plan resident retention
· Present a professional approach to remedy all tenant concerns and follow-up as necessary to ensure the “Ultimate “quality experience.
· Create and distribute marketing materials to attract new tenants.
Leasing
· Perform leasing functions.
· Help to create strategic sales and marketing programs to maximize rental activity, developing a thorough knowledge of market conditions.
· Keep track and manage all leasing traffic with follow-up.
· Outreach marketing and leasing efforts
Daily Operations
· Take a proactive role in preparation and maintenance of resident profiles.
· Assist with pricing, concessions, occupancy reporting and rent collections.
· Assist with property inspections as needed.
· Invoice processing/bookkeeping.
Supervisory Responsibilities
· Supervise the leasing function.
· Provide guidance and assistance to maintenance staff.
Working Weekends
Our properties are busiest on the weekends, so that’s when we need you there. Your schedule will include regular days off that fall between Monday through Friday.
Communication
· Strong written and verbal ability to communicate effectively with tenants, vendors, contractors, brokers and interdepartmental to convey team goals. Effective ability to present information and respond to questions presented by leaders, clients, and the public.
· Five Star Hotel customer service required.
Experience
· Customer Service, sales and marketing environment experience is a plus, and at least three years’ experience in a leasing position is required. Hotel customer service preferred.
· Working knowledge of industry standards and regulations.
Attributes
· Excellent Communicator
· Detail oriented
· Strong customer service skills
· Exceptional understanding of anti-discrimination housing laws
· Strong time management skills with ability to prioritize.
· Team player
· Ability to manage the audience (residents, vendors, etc.)
Education
· A Bachelor’s degree is preferred, not required.
· 3-4 years’ experience in leasing/customer service
Compensation
$70,000-$85,000 with leasing incentives
Benefits & Perks
· Fully Paid Healthcare Benefits (employer pays 100% of healthcare and dental premiums)
· Employee Assistance Program 24/7
· 401 (K) Retirement Program with possible Employer match after 1 year
· PTO: 18 days per year with accrual increasing over time
· 7 Paid Holidays
Sand Hill Property is 100% on-site working environment.
Sand Hill Property is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics
Sand Hill Property Company specializes in the real estate industry and manages commercial and multifamily real estate properties in Silicon Valley and the San Francisco Peninsula Area throughout their life cycle, including acquisition, development, financing, operations and sales, as applicable. The company has a proven track record of executing successful value-add retail, mixed-use, office, multifamily and hotel properties in these markets. Founded in 1988, the company has developed more than 40 projects encompassing 14 million square feet throughout the Silicon Valley. More information on the Company can be found at https://www.shpco.com/.