Assistant Property Manager (Santa Barbara, Ca)

People’s Self-Help Housing (PSHH) is looking to hire a motivated Assistant Property Manager to support our property in Santa Barbara, CA. In this position you will assist the Property Manager with daily duties such as assisting tenants with issues, keeping records, and working with Microsoft Office. It’s essential that this candidate has the ability to manage confidential information, maintain cultural sensitivity, and build positive relationships with residents and coworkers.

With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest serving nonprofit organization on California’s Central Coast. We serve low income working families, farm workers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara and Ventura Counties, we offer a broad array of programs to promote health, education and connections to community-based resources.

This is a full-time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:

• Employer-paid Medical/Dental/ Vision, LTD/ STD
• Pension Profit Sharing Plan
• Paid Vacation, Holidays and Sick Time
• Employer investment in professional education and employee wellness
• An excellent supportive staff and work environment.

Responsibilities

• Be an on-site presence while the Resident Manager is away from the office.
• Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
• Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
• While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
• Assist tenants with issues brought to the office.
• Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
• Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
• Assist with giving notices for inspections, attend inspections, and complete work orders.
• Assist with the move-in, annual re-certification, and interim re-certification processes.
• Keep the waiting list updated on Yardi.
• Keep records, files, and office in order.
• Respond in a timely manner to requests for information via phone or email.
• Assist in conducting monthly resident events.
• Assist with the monthly rent process.
• Build positive relationships with residents and coworkers.

Requirements

• Previous experience in an office administration position or office setting
• Property management experience is a plus.
• Must have strong communication skills, both verbally and in writing; Spanish is a plus.
• Must have strong listening and interpersonal skills.
• Ability to manage confidential information in a sensitive manner.
• Ability to maintain cultural sensitivity when working with the public and our staff.
• Ability to type 45+ words per minute.
• Ability to work independently with minimum supervision.
• a proven record of meeting deadlines and managing multiple priorities.
• Strong understanding of the Microsoft Office Suite, program planning, and the creation of event and program materials (brochures, flyers, etc.)
• High school graduate or G.E.D.
• Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
• May have to sit, stand, and/or walk for a long period of time.
• May have to reach, squat, bend, and/or lift office-related objects.

Job Type: Full-time

Pay: $19.25 - $24.50 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• office administration: 3 years (Preferred)
• property management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person