Assistant Program Manager

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Work Scope:

• Daily lead for Events Team
• Functional supervision of event support staff (set-up crews, third party vendors)
• Responsible for the coordination and execution of high-level special events as requested by the Amazon customer
• Leads site visits, planning meetings and final details meetings with Amazon customer and supporting vendor partners
• Establish new policies and procedures necessary to clearly define event support of high-level event support in high profile areas
• Establish and provide clarity to existing policies and procedures relating to Events Team support
• Demonstrate continuous effort to improve operations, service levels, and streamline work process
• Responsible for tracking team progress through data metrics
• Identifying opportunities for improving team communication and efficiency
• Responsible for the planning and hosting of events for the Amazon customer
• Other duties as assigned in support of Events Team Manager

Essential Functions:

• Provide prompt and courteous response to Amazon employee and client requests within the guidelines set forth by JLL and Amazon Global Real Estate and Facilities
• Maintain ethical, professional and courteous relations with contractors, employees and property management teams
• Perform as a team member with all employees
• Communicate and work effectively with Officers, senior contacts within client organization, and business associates
• Maintain all business contact information
• Prepare proposals and presentations
• Assist in compiling budget information and business review metrics
• Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style
• Create graphs, charts, and other complex documents
• Assist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor
• Comply with all company and regional policies
• Learn and follow all Amazon policies and procedures as they apply to administration positions
• Flexible hours: Must be willing to work nights, evenings and weekends as necessary
• Travel: Ability to travel quickly between Amazon sites (including Arlington, Herndon and Washington, DC)

Other Functions:

• Carry out other duties as assigned by supervisors

Essential Physical Capabilities:

• Meet highest attendance and punctuality requirements
• Operate personal computer, software as appropriate for project and all other office equipment
• Climb up and down stairs as part of emergency procedure, practice and/or implementation
• Detect emergency alarms - auditory and/or visual
• Ability to carry an average of 30 pounds between locations

Essential Knowledge and Skills:

• Ability and interest in multi-tasking
• Interact with employees, visitors and contractors with poise and diplomacy
• Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exits
• Interpret instructions in written, oral, and diagrammatic or schedule form
• Possess initiative to assume additional responsibilities
• Set priorities and meet deadlines
• Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
• Type a minimum 60-WPM with accuracy
• Perform basic business math such as compute discount, interest, percentage and profit/loss
• Communicate effectively both verbally and written
• Possess excellent grammar and proofreading abilities
• Read and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurus

Experience:

• 3 years of event management or relevant hospitality experience

Education:

• Bachelor's Degree or equivalent experience

Estimated compensation for this position is:
68,900.00 - 99,900.00 USD
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site -New York, NY
Job Tags:
GREF
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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