Assistant Front-End Department Head

Kimberton Whole Foods in Collegeville is now hiring a career-minded, full-time Assistant Front End Department Head!

Schedule: Full-time, 40 hours per week. 8-hour shifts, 5 days per week.

Availability: Availability to work a combination of opening and closing shifts (between 7:00am-8:30pm) is required for this position. One weekend shift each week is required.

Hourly Pay: $17.00-18.00 to start.

Job summary:

The Assistant Front End Department Head provides a delightful customer experience while supporting the Daily Operations of the store. The AFEDH will ensure prompt, friendly and courteous customer service and accurate cash handling. This person supports the store manager and embodies the spirit of servant leadership. The AFEDH interacts with customers, vendors, and KWF Team Members in a positive and authentic manner.

DAILY OPERATIONS: The Assistant Front-End Department Head’s primary responsibility is to execute the following:

• Provides exceptional customer service while acting as a role model for fellow team members.
• Ensures accuracy and security of all monies received by upholding money handling procedures, checking deposit paperwork, providing team members with balance over/shorts and counting drawers.
• Assists with scheduling daily coverage of Front-End shifts.
• Assists with ordering of all register supplies and store supplies.
• Ensures Front End team is aware of any price changes, specials and any changes with policies or procedures within the store.
• Coordinates tasks for Front End team members when there are no customers at the checkout.
• Completes all special orders and fully understands the return policy.
• Works on the front end and with other department managers/team members as needed.
• Participates in Manager on Duty assignments as needed.
• Performs other duties assigned.

TEAM & LEADERSHIP

• Participate in the evaluation, coaching and development of Front-End team members in collaboration with the FEDH.
• Support store experience by upholding KWF Guidelines for staff appearance, energy, quality, and cleanliness.
• Ensures team member development including on the job training, supervision, and support.
• Participates in scheduled management and departmental meetings to ensure core operational functions are followed.
• Servant leader; fostering team development and cohesion through service to each other.

Benefits: Full-time employees are eligible for the following benefits at Kimberton Whole Foods:

• Extensive Medical Coverage
• Vision Plan
• Dental Plan
• 25% off Store-Wide Discount
• Employer Paid Short-Term Disability
• Employer Paid Long-Term Disability
• Employer Paid Life Insurance
• Employer Paid AD&D
• Voluntary Life Insurance
• Employee Assistance Program
• Flexible Spending Account - Healthcare & Dependent Care
• 401K with matching 3% after one year and at least 1000 hours worked
• Paid Time Off

Key Attributes:

• Excellent communication skills: oral and written.
• Strong analytical and mathematical capabilities.
• Organized and strong attention to detail.
• Ability to handle multiples demands, keeps calm under pressure.
• Motivated to working a flexible schedule including nights and weekends.
• Familiarity with natural foods.
• Thrives in leading a team in a fast-paced work environment.