SUMMARY: Responsible for participating in the development and administration of employees services/activities and employee relations programs, the employment function for all hourly and salaried positions in accordance with the hotel standards.
Participates in the administration of the local Human Resources program to further good employee/employer relations; counsels employees on job-related issues to provide information and guidance; may refer employees to appropriate agencies for assistance with personal and professional problems. Trains managers on employee relations issue, and resolve employee grievances.
Coordinates special employee recognition, reward, motivation and education programs and activities to develop and encourage good employer/employee information by posting notices on bulletin board(s), through newsletters and in employee meetings; participate in safety/loss control meetings. Ensures all employee relations activities are administered consistently and in a timely manner.
Investigates employee complaints/grievances and/or alleged violations of hotel policy/procedure to reach an unbiased determination of the facts involved; formulates recommendations for reaching a viable solution and refers to higher level authority for approval; implementing provisions of approved agreement/settlement. Handles and follows up with all union request for information.
Consults with and advises manages with regard to programs, internal procedures and regulatory requirements governing the Human Resource function.
Ensures compliance with company policies and procedures along with state, federal and local laws and regulations as they pertain to every facet of Human Resources/Employer related functions.
Administers the HRIS and develops various payroll and personnel reports.
Administers all union and non-union increases.
Handles all work permits and visas within the organization.
Handles annual EEO survey report and Form 5500 filing.
Oversees Human Resources operation in the hotel to attract, retain and motivate staff; hire, train, develop; empower, coach and counsel, resolve problems, provide open communication, discipline and terminate as appropriate.
Represents the hotel at various hearings to provide a safe, fair work environment, reduce cost and limit liability.
May screen, interview or pre-interview job candidates to explain job specifications and company hiring policies/procedures; may administer pre-employment test or other selection devices designed to identify qualified candidates; evaluates qualifications, check references and make recommendations to hiring authority(s) regarding most competitively qualified candidates; may coordinate final interviews and/or negotiate starting salary and conditions of employment; documents recruiting and selection process(es).
May develop various applicant sources to establish and maintain a continuous supply of qualified candidates; develop and maintain effective linkage(s) with outside employment agencies, recruiters, community organizations and special interest groups to promote fulfillment of staffing and workforce diversity objectives; identify non-compliance areas and recommends disciplinary action for approval of higher level authority.
May schedule or conduct new hire orientations to advise employees of rights, obligations and benefits available pursuant to hotel policy.
May conduct exit interviews for terminating employee(s) to elicit information about their employment experience and to collect hotel property entrusted to them for the length of their employment; analyses responses for review of higher level authority.
May research and produce statistical reports such as those relating to labor turnover, training or employment activities, or EE0/AA issues for distribution to local management, regulatory agencies and other interested parties.
Pay Range: $90,000 - $95,000 Annual Salary
Requirements:QUALIFICATIONS REQUIREMENTS:
To perform this job successfully and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATIONAL AND REQUIRED SKILLS:
A four-year degree or Technical Certificate related to field or equivalent. Minimum five-years related experience and/or training; or equivalent combination of education and experience. Previous hotel and union experience are required.
LANGUAGE SKILLS:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees and vendors.