Asset Systems Analyst

Job Description

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

The Supply Chain Operations Division consists of Materials Contract Administration and Storehouse Operations. The purpose of the department is to serve various customers within Metra. Managing the continuous supply of parts materials and services required to support Engineering, Mechanical and Transit Operations. Additionally, the department operates Metra’s four storehouses and is responsible for managing Metra’s fuel and P-Card programs.

Reporting to the Manager, Mechanical Data Systems, the Asset Systems Analyst will support the agency's PTC and enterprise asset management (EAM) systems, IBM Maximo and ServiceMax; assist in the development, modification, and deployment of the system software and hardware; and serve as a liaison between the IT department and end-users.

The primary duties include: Serve as a subject matter expert for assigned system; and assist in the development of standardized processes and procedures related to system functionality and operations from the users' perspective. Actively participate in the roll out of new software modules, features, fixes, and upgrades; collaborate with EAM users to define business needs; and develop, test, and evaluate system solutions. Run applicable databases and queries and generate reports; produce and safeguard an audit trail of change requests, approvals, test results, installation dates, serial numbers, and other systems related information for audit purposes; and investigate and recommend process and system enhancements and methods to increase efficiencies. Coordinate and conduct user training; develop and update training materials and job aids for users; and update materials used as guides for business processes. Monitor or assist in EAM related implementations, configuration, testing, and interfaces between existing systems and applications; and document processes and details of the functional designs that provide portions of the information needed for EAM purposes. Perform other related duties as assigned to meet the ongoing needs of the organization.

Final salary will be determined in part by the qualifications of the selected candidate.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Job Requirements

• Bachelor's degree in Business Administration, Asset Management, Computer Science, or a STEM related field, or in lieu of specified degree any combination of education and experience that equals four (4) years in asset management or systems analysis.
• In addition to #1, have three (3) years of experience working with EAM systems.
• Knowledge of one or more functional areas of business and their processes and the operational characteristics of information systems.
• Knowledge of software and asset life cycle methodologies as well as phases of business analysis, conceptual and technical system design and development, unit or system testing, user acceptance testing (UAT), implementation, delivery, and support.
• Knowledge of organizational change management processes and work products such as business process flows and work procedures within an IT system implementation environment or context.
• Proficient in Microsoft 365 (Word and Excel); and IBM Maximo, ServiceMax, or similar EAM programs.
• Good written and verbal communication and interpersonal skills to interact with end-user groups at all levels within the agency.
• Good analytical and organizational skills with the ability to develop complex solutions.
• Ability to work independently or collaboratively in a team.
• Ability to comprehend and interpret rules and regulations governing asset management requirements.
• Ability to separate business requirements from technical implementation processes and state each effectively.
• Ability to translate complex technical data into usable information for system users, asset owners, and decision makers.
• Ability to explain, demonstrate, and clarify policies, procedures and standards clearly and concisely.
• Must possess and maintain a valid driver's license.
• Must be able to operate a vehicle.
• Must be willing to travel within Metra’s 6-county region.
• Must be willing to travel outside of Metra’s 6-county region.
• Must be available to work flexible hours in the early morning, late afternoon,
• evenings, or weekends.

Preferred:

• Experience working with IBM Maximo or ServiceMax
• Experience working in a transportation, mechanical, or engineering industry

Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees’ use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for pre-employment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.

Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.