Assessment/Intake Specialist

Assessment/Intake Specialist

***Join our team and together, we will continue our mission of transforming the lives of and working with like-minded professionals in order to have a greater impact in our communities.***

Summary: Philadelphia Corporation for Aging (PCA) is a caring nonprofit organization that values and supports people as they age. Our mission is to improve the quality of life for older Philadelphians and people with disabilities to assist them in achieving their maximum level of health, independence, and productivity.

Job Type: Full-time

• $41,192.55- $47,685.53 depending on skills and experience. All offers of employment are subject to and contingent upon satisfactory completion of background checks as determined by PCA.

Benefits:

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and 2-5 weeks of vacation depending on tenure.

Position Details:

• Full Time employee, eligible for benefits
• Private nonprofit organization and a large agency that is part of the Area Agency on Aging (AAA) nationwide network with 28 PCA-supported senior centers in the city.
• Must be a resident within a 45-mile radius of office in Philadelphia, PA 19130
• Hybrid/Remote work schedule with some on-site and field work required.
• Monday through Friday (flexible schedule)
• Must have a valid driver’s license, a good driving record, and access to a fully insured car.
• Reimbursement for mileage, parking, and tolls

Responsibilities:

Under the supervision of an Assessment Supervisor in Long Term Care, this position is responsible for conducting assessments to make a level of care determination, and limited follow-up of individuals aged 60 and over who seek Home and Community Based Services, admission to a nursing home, personal care home, or domiciliary care home utilizing the Functional Eligibility Determination (FED) tool.

• Maintain individual electronic work schedule in the Long-Term Care Access Management System as required by the department.
• Complete a daily case quota of FED assessments. Appropriately administer the FED using a thorough interview to record consumer answers and information received from the consumer’s physician, family, friends, and referral source per the applicant's preferences. Consult with Assessment Supervisor as necessary.
• Evaluate the availability and appropriateness of Home and Community Based Services (HCBS) or facility placement to best meet applicant's needs and make the most appropriate, least restrictive, locus of care decision with consideration of applicant's preferences.
• Complete financial screening tools for applicants interested in Personal Care Home, Domiciliary Care placement, or Home and Community Based Services as well as for community-based programs of Pennsylvania Department of Aging including OPTIONS, Pennsylvania Department of Human Services Community Health Choices, and Living Independently for Elders and for additional programs not available through PCA, including ACT 150.
• Refer applicants to appropriate Home and Community Based Services or make requests to add applicants to programs waiting list if one exists and eligible applicants for home delivered meals who are awaiting services such as CHC Waiver or Options services or those who prefer meals only.
• Complete the Pre-admission Screening/Annual Resident Review process for individuals identified with Mental Health, Intellectual and Developmental Disabilities, or other related disability as required by the Omnibus Reconciliation Act of 1987.
• Conduct standardized Department of Human Services Medical Assistance financial application forms for applicants in the community who want to be relocated to a Nursing Home Facility.
• Input and maintain data in all automated systems on a timely basis.
• Accurately complete reconciliation reports for all assessments.
• Upload completed and required assessment related forms to the appropriate folder located in the automated filing system.
• Interface with all PCA Long Term Care programs, providers, and referral sources in a professional and cooperative manner.
• Attending staff, team, and in-service meetings and training as required.
• Participate in on-going problem solving, program evaluation and development with team and all staff.
• Represent agency and program policies, procedures, and objectives to applicants, referral sources, providers, and the public.
• Contribute to upholding a highly supportive team culture.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in behavioral science, human services, social work, social service, or related fields
• Minimum one year of social work, case management or Assessment/Intake experience in assessing the needs of communities and connecting them to community resources.
• Maintain compliance with attending 4-6 weeks of paid agency required training to become certified to administer the assessment tool to applicants and other required training to maintain certification.
• Excellent oral and written communication skills in English.
• Ability to organize multiple client-related activities.
• Ability to balance the needs of the client and the employer.
• Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook.
• Must have the ability to communicate with all people in a culturally competent manner.
• Must be sensitive to service populations of cultural and socioeconomic characteristics.
• Ability to quickly acquire needed knowledge and manage a high volume of clientele and documentation with attention to detail and productivity.
• Well-organized with a high level of flexibility.

Additional Requirements:

• Ability to pass pre-employment physical and drug screening.
• Satisfactory criminal history clearance.
• A valid driver's license, a good driving record and access to a fully insured vehicle.
• Additional language proficiency preferred not required.