Area Office Director (Aod) – 46159

Permanent Transfer Candidates: Current NYS Department of Health employee with permanent or contingent-permanent, competitive status as an Area Office Director, M-3 OR a Current NYS employee with one year of permanent or contingent-permanent service in a title at or above Grade 27 or M-2, and eligible for transfer via Section 52.6 of the Civil Service Law." Provisional Candidates: Current DOH employee with one year or more permanent or contingent-permanent competitive or 55 b/c service as an Associate Medical Care Administrator, Consultant Nurse (Hospital Nursing Services Administration), Director of Adult Residential Care Regional Operations 1, Health Systems Specialist 4, Health Systems Specialist 4 (Developmental Disabilities), Hospital Administrator Consultant, Intermediate Care Facility/Individuals with Intellectual Disabilities Survey Coordinator, Investigative Specialist 3 (Professional Conduct), Principal Ambulatory Care Program Analyst, Principal Medical Conduct Investigator, Specialist in Adult Services 3, or Specialist in Adult Services 3 (Social Services); OR two years or more as an Associate Ambulatory Care Analyst, Associate Emergency Medical Care Representative, Community Nursing Services Consultant (Home Health Services), Health Systems Specialist 3, Health Systems Specialist 3 (Emergency Medical Care), Hospital Nursing Services Consultant, Health Care Surveyor 3, Investigative Specialist 2 (Professional Conduct), Pharmacy Consultant, Principal Sanitarian, Regional Medical Care Administrator, Senior Nutrition Services Consultant, Senior Public Health Social Work Consultant, Specialist in Adult Services 2, Specialist in Adult Services 2 (Social Services), Standards Compliance Analyst 2, or Supervising Medical Conduct Investigator.
Preferred Qualifications: Superior interpersonal and strong leadership skills sufficient to manage an interdisciplinary team in a hybrid work environment. Strong problem solving and organizational skills with attention to details, ability to prioritize work, work independently and work under pressure for deadlines with competing priorities is essential. Excellent interview, observational, and writing skills, and an ability to translate collected information into legally defensible reports. Experience with the aged and aging population is key, especially in the provision of direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes is paramount to the incumbent's success. Flexibility and dedication are fundamental to the team's ability to address the needs associated with surveillance.

This incumbent will provide direct oversight of 3 field offices comprising the Metropolitan Area Regional Office. In this capacity, the incumbent will provide direction to survey team leaders in each regional office and mid-level management to assist Division leadership. The incumbent will work with survey team leaders to schedule and meet mission-centric deliverables, liaise with the Central Office team on licensure, closure, complaint, and quality assurance issues; identify and implement concepts for improved efficiency; ensure staff have proper access to education necessary to grow; and communicate with industry stakeholders including patients, families, and medical professionals. The incumbent will participate in emergency preparedness and response activities as needed, and as a high-ranking regional office official participate in the administrator on duty activities when assigned which will avail exposure to high profile matters across all regional Department of Health programs that require off-hours responses. Finally, the incumbent will manage other duties as assigned to meet mission-critical tasks in a team-oriented atmosphere.