Address
Form of work
Salary```Job Summary```
We are seeking an Appointment Coordinator to join our team. As an Appointment Coordinator, you will be responsible for scheduling and coordinating appointments for our clients. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to communicate effectively in both English and Spanish.
```Responsibilities```
- Answer incoming calls and respond to customer inquiries
- Schedule appointments and maintain the appointment calendar
- Make outbound calls to confirm appointments and follow up with clients
- Analyze customer needs and recommend appropriate services
- Provide exceptional customer service and resolve any issues or concerns
- Enter and update customer information in the database accurately
- Assist with administrative tasks as needed
```Skills```
- Excellent phone etiquette and communication skills
- Fluent in both English and Spanish (bilingual)
- Ability to make outbound calls confidently
- Strong customer service skills with a focus on upselling
- Detail-oriented with excellent data entry skills
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as an Appointment Coordinator and help us deliver outstanding service to our clients. Apply now!
Job Type: Full-time
Pay: $18.89 - $22.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
