AppleCare Sales Program Manager

In this role, you will be responsible for driving and influencing the AppleCare business within Apple Retail as part of the Worldwide Channel Development organization. You will identify sales opportunities through detailed analysis and strategic insight, develop financial models to prove the case for new initiatives, and prepare persuasive presentations to ensure support among internal customers and inspire external partners. You will also be responsible for building process and reporting on performance to ensure new critical initiatives are successfully implemented at scale.- Analyze performance of AppleCare products and product enhancements in the Apple Direct channel. Glean findings and insights to build go-forward recommendations for scale.- Build actionable insights, plans to overcome selling obstacles and objectives, specifically aimed to support geo and market level preferences.- Partner with Retail Store teams to assess performance of quarterly actions, making recommendations and building streamlined process into go-forward evergreen business practices.- Build strategic revenue generating opportunities and solutions to scale the sale of AppleCare products in the Retail Enterprise channel.- Storytelling through keynote design. Build strategic keynote presentations to AppleCare and Retail leadership, updating on the progress to goals and performance of tactical initiatives.- Continually seek and implement initiatives for team optimization and business improvements.