Job description
Provide clear and actionable advice to our partners and stakeholders Proactively provide innovative solutions that improves the agility of AppleCare and allows us to stay ahead of an ever changing landscape Build and cultivate relationships with key business and IS&T partners Perform high level systems impact analysis for new business initiatives Partner with IS&T and business partners to provide systems and solution roadmaps that drive efficiencies Serve as a leader within the BPR organization and drive continual innovation within BPR Propose and implement strategic AppleCare organizational initiatives Keep up-to date on the newest technology solutions to enable the generation of innovative ideas to tackle business challenges Be inquisitive and have a desire to learn more about new technologies and how they work and improve upon legacy systems Ability to navigate through ambiguity and bring consensus toward an actionable solution Perform Requirement/ Functional Detailed analysis to deliver End-to-End Solutions in collaboration with multiple business, engineering and cross functional teams