Analyst/Senior Analyst, Cargo Revenue Management Research And Analytics

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• You will have the opportunity to help advance the Cargo team’s application and governance of data and advanced analytics, participate in projects related to applying statistical and machine learning models to solve current business needs, and generate complex data pulls and create innovative reports and data visualizations.
• The team supports and collaborates with multiple departments within the company on business intelligence, analytics, and performance metrics.
• The role is a part of the Cargo Division OR and Development team within our Airports & Cargo Excellence group.

• Influence the direction of Cargo through data analysis, reports, process improvement, and competitive analysis
• Develop, enhance, and maintain tools that can improve decision-making processes and enhance self-service analytics. This will include working with different Cargo areas to understand and document business requirements
• Create robust data pulls that can be automated and scheduled depending on the business need and deploy MVP business apps that can support self-service
• Work with IATA and other third-parties or trade associations in the advancement and implementation of industry standards and required industry data feeds 
• Collaborate with business areas to identify data gaps and possible solutions. Participate in the design and implementation of new datasets as well as the maintenance of the existing ones
• Incorporate AA’s Azure platform into specific and results-oriented business applications that give AA Cargo an industry advantage and improve profitability
• Design and present on data mining and big data-oriented solutions for current business needs, analyzing both internal and external options and pursuing those with the most potential 
• Identify and assess opportunities to leverage new information technologies, collaborate with external vendors to explore alternatives, estimate viability and ROI and create action plans for implementation
• Promote initiatives within the organization that increase transparency and visibility of existing reports and data sources. Actively participate in initiatives to trace and catalog our data structure and digital assets 
• Actively participate in documentation efforts to organize and maintain updated data definitions and report specifications within the organization 
• Production support, including maintenance to existing reports, as well as troubleshooting and resolving issues
• Be an agent of change to help establish American Airlines Cargo as an industry leader in operational and revenue performance

Minimum Qualifications- Education & Prior Job Experience

• BS, MS, or MBA in Computer Sciences, Operations Research, Economics, Industrial Engineering, Applied Mathematics, or related field or equivalent work experience preferred
• Strong experience in SQL
• Prior experience using Python, R, or SAS
• Strong experience in development in Tableau, Power BI, Cognos, or equivalent visualization software
• Experience using tools for data extraction, analysis, and reporting 
• Resourceful, creative thinker; proactive in suggesting reporting improvements and ideas
• Strong project management skills, including experience managing projects across departments
• Excellent teamwork skills with proven ability to work effectively in a variety of situations
• Possess excellent communication skills to be able to interact with all levels of AA Cargo leadership, including the President of AA Cargo

Preferred Qualifications- Education & Prior Job Experience

• RDBMS programming experience, SQL, Stored Procedures, and scripts
• Fluency in Alteryx
• Strong experience in Azure and Databricks 
• 2+ years in business intelligence reporting and Analytics.
• 3+ years of Information Technology experience
• Experience with Cognos, including Report Studio, Cognos Workspace and Active Reports, as well as design and construct of OLAP cubes 
• Strong knowledge of Microsoft Excel 
• Working knowledge of Teradata, SQL Server, SAS, and Oracle, as well as familiarity with flat files, Excel, and other unstructured data sources
• Practical experience in data extraction, cleansing, analysis, and visualization
• Work collaboratively with report and ETL developers, DBA, and subject matter experts
• Proven ability to be self-directed and task-oriented as well as being able to work closely with other team members and cooperate to achieve common goals
• Ability to prioritize and successfully engage in multiple projects simultaneously
• Must have strong critical thinking and analytical skills as well as solid interpersonal, oral and written communication skills
• Understanding of statistical and machine learning techniques, forecasting and/or data science, and experience in applying predictive analytics to real-world problems 
• Familiarity with the airline/travel industry
• Flexible and capable of working effectively with people of diverse backgrounds
   

Skills, Licenses & Certifications

• N/A

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.