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Form of workPosition Title:Fraud Prevention Analyst
Reporting Manager Title: Director - Enterprise Fraud Prevention
FLSA Status: Non-Exempt
Work Arrangement: Hybrid
Date Created: 11/2023
Date Revised:
Created By: Melissa Stefka
Position Summary: (General statements regarding the overall objective of the position)
The Fraud Prevention Analyst is responsible for implementing, maintaining, and continually improving Fraud Prevention measures to safeguard the financial integrity and reputation of the credit union. This role involves monitoring and analyzing member transactions, detecting fraudulent activity, and taking appropriate actions to prevent and mitigate fraud risks.
Essential Duties and Responsibilities: (List in order of importance the essential functions of the job and the approximate percentage of time spent on each of the activities; describe what must be accomplished, not how it must be done; include supervision or management responsibilities, quality and quantity standards, physical, mental, and perceptual functions of the job)
Continuously monitor member transactions and accounts for signs of suspicious or fraudulent activity Analyze transaction data and member profiles to identify trends, anomalies, and potential fraud indicators Assess the level of risk associated with specific transactions, members, or activities and take appropriate action based on findings. Conduct thorough investigations of suspected fraud cases, including assistance in gathering evidence, documenting findings, and liaising with the Financial Crimes and the InfoSec departments. Utilize fraud detection software, tools, and databases to enhance the monitoring process. Prepare and present regular reports on fraud trends, incidents, and prevention efforts to management and relevant stakeholders Ensure adherence to the credit union's Fraud Prevention policies, as well as local and federal regulations Collaborate with other departments, such as risk management, compliance, and IT, to enhance Fraud Prevention strategies Develop and deliver Fraud Prevention education and awareness programs for members and employees Stay updated on the latest fraud trends, techniques, and prevention methods, and provide training to credit union staff. Maintain accurate records of fraud incidents, investigations, and outcomes. Identify opportunities for process improvement and propose enhancements to Fraud Prevention systems and procedures
If applicable, please provide:
# of Direct Reports:
# of Indirect Reports:
Financial Responsibility: (Indicate type and amount of budget, sales volume, etc. for which this position is responsible)
$
Minimum Qualifications: (Education, Licensure, Experience, Knowledge, Skills, and Abilities)
Education:
Bachelor's degree in a relevant field (e.g. math, science, business finance, criminal justice or cybersecurity) and or equivalent education and experience preferred.
Licensure:
Certifications in Fraud Prevention or related fields (e.g., Certified Fraud Examiner) are preferred.
Experience:
Knowledge, Skills, and Abilities:
Physical Demands and Work Environment:
(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
Reporting Manager Title: Director - Enterprise Fraud Prevention
FLSA Status: Non-Exempt
Work Arrangement: Hybrid
Date Created: 11/2023
Date Revised:
Created By: Melissa Stefka
Position Summary: (General statements regarding the overall objective of the position)
The Fraud Prevention Analyst is responsible for implementing, maintaining, and continually improving Fraud Prevention measures to safeguard the financial integrity and reputation of the credit union. This role involves monitoring and analyzing member transactions, detecting fraudulent activity, and taking appropriate actions to prevent and mitigate fraud risks.
Essential Duties and Responsibilities: (List in order of importance the essential functions of the job and the approximate percentage of time spent on each of the activities; describe what must be accomplished, not how it must be done; include supervision or management responsibilities, quality and quantity standards, physical, mental, and perceptual functions of the job)
Continuously monitor member transactions and accounts for signs of suspicious or fraudulent activity Analyze transaction data and member profiles to identify trends, anomalies, and potential fraud indicators Assess the level of risk associated with specific transactions, members, or activities and take appropriate action based on findings. Conduct thorough investigations of suspected fraud cases, including assistance in gathering evidence, documenting findings, and liaising with the Financial Crimes and the InfoSec departments. Utilize fraud detection software, tools, and databases to enhance the monitoring process. Prepare and present regular reports on fraud trends, incidents, and prevention efforts to management and relevant stakeholders Ensure adherence to the credit union's Fraud Prevention policies, as well as local and federal regulations Collaborate with other departments, such as risk management, compliance, and IT, to enhance Fraud Prevention strategies Develop and deliver Fraud Prevention education and awareness programs for members and employees Stay updated on the latest fraud trends, techniques, and prevention methods, and provide training to credit union staff. Maintain accurate records of fraud incidents, investigations, and outcomes. Identify opportunities for process improvement and propose enhancements to Fraud Prevention systems and procedures
If applicable, please provide:
# of Direct Reports:
# of Indirect Reports:
Financial Responsibility: (Indicate type and amount of budget, sales volume, etc. for which this position is responsible)
$
Minimum Qualifications: (Education, Licensure, Experience, Knowledge, Skills, and Abilities)
Education:
Bachelor's degree in a relevant field (e.g. math, science, business finance, criminal justice or cybersecurity) and or equivalent education and experience preferred.
Licensure:
Certifications in Fraud Prevention or related fields (e.g., Certified Fraud Examiner) are preferred.
Experience:
- There to Five years of progressive work experience in Fraud Prevention, financial security, or related roles.
- Knowledge of anti-money laundering (AML) and Know Your Customer (KYC) regulations preferred.
Knowledge, Skills, and Abilities:
- Strong analytical and problem-solving skills.
- Familiarity with fraud detection tools and software.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to work independently and as part of a team.
- Understanding of financial products and services offered by the credit union.
Physical Demands and Work Environment:
(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
- Our company offers a dynamic hybrid work arrangement, which requires three days on-site, in the Sugar Land, TX office. Our retail roles are required to be onsite at the branch locations.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
