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Form of workTrue Job Title: Analyst, Fleet Operations
*** is seeking an Analyst, Fleet Operations, to join the Sales Analytics & Operations team. The Fleet Analyst will report to the Sr. Manager, U.S. Fleet Operations providing day-to-day vehicle fleet and operations support, analytical, and reporting support related to management of the fleet program including maintenance and fuel expense, inventory tracking, driver support, vehicle acquisition and disposal and managing vendor relationships.
Major Duties and Responsibilities
Resolve or escalate issues from drivers with fleet vendor for a timely resolution. Track and report common issues to drive development of processes.
Monitoring and maintaining accuracy of fleet vendor database includes performing periodic vehicle inventory audits and driver/secondary driver eligibility requirements.
Administration of fleet program services including toll, fuel, collision, and violations reimbursement programs.
Onboard and off-board of fleet drivers, field, and campus-based employees, including third-party closeouts.
Analysis of monthly reports on maintenance expenses, fuel expenses and inventory levels. Makes and/or support recommendations to achieve operating expense budget for fleet.
Track and report all vehicle disposal financials, provide routine analysis to ensure Fleet Operations is accurately compensated and aligns with the used car fair market value (FMV).
Update and maintain intranet information
Perform other duties as requested by Sr. Fleet Operations Manager
Qualifications
Ability to oversee multiple projects and tasks
Ability to maintain confidentiality of information.
Driver centric and service-oriented, with a positive attitude and experience supporting field-based teams.
An agile person who quickly adapts to changing priorities
Analytical expertise leveraging Microsoft Suite tools
Shows great judgment and initiative to accomplish job duties
Must have a valid drivers license and a clean driving record.
Education and Related Work Experience
Associate Degree in Business or fleet related experience
Five (5) years experience in operations or fleet administration. Commercial fleet experience preferred but not required.
10. Required Years of Experience: 5 years
11. Top 3 Required Skill Sets: Fleet Operations, Analytical, Service-oriented
12. Top 3 Nice to Have Skill Sets:
13. Unique Selling Point of this role: Remote position that works directly with drivers, fleet vendor, and highly experienced, award-winning Client Fleet Sr. Manager
14. Required Degree or Certification: Associates Degree or higher preferred (significant fleet experience can make up for this)
15. Any Disqualifiers? No commercial fleet experience
