Amazon Brand Manager

Role summary: The Amazon Brand Manager is a client-facing role who is responsible for managing the Amazon ecommerce channel for our clients. From onboarding onwards, the Brand Manager works closely with the team, and interfaces with the Project Manager to translate the ecommerce strategy into action and decides how best to implement Velocity’s best practices to improve our clients’ sales results.

Internally, this role will be “Brand Manager”

Job post:

Who We Are

We are Velocity Sellers, an expert Amazon agency since 2016, helping Amazon sellers manage their accounts and grow their businesses. We are proud to be an Amazon Preferred Provider and in the partner network. Our client growth is explosive because we care about our clients as people, as a business and a brand.

Based in Manhattan, NY, we are an entirely virtual workforce. Enjoy the freedom of working remotely while having a clear set of expectations of what is needed to meet your goals and ours.

The role we're looking to fill

• Oversee the day to day management of our clients Amazon accounts in both Seller Central and Vendor Central
• Develop the brand strategy increasing sales and gross margin for the businesses you oversee
• Collaborate directly with a Project Manager to engage with clients about their questions and concerns on the Amazon platform through email, client calls, Slack, and project management tools ensuring that a high level of customer retention and satisfaction is maintained
• Problem solve and troubleshoot issues that will come up on Amazon platforms such as inventory issues, trademark infringements, suspensions, product detail page removals, etc.
• Able to multitask in a fast paced environment while completing all tasks under tight deadlines

Day-to-day responsibilities may include:

• Supporting overall account health by monitoring inventory forecasting, sales, troubleshooting listing issues with creative problem solving, and be proactively watching for changes in the industry
• Amazon policy adherence and general operations to ensure that there are no suspensions or negative impacts to the client’s Amazon account
• Follows Velocity Sellers’ Amazon listing optimizations best practices to make sure that all product detail pages are retail ready
• Proactively monitor client Amazon accounts for general opportunities and issues
• Working with a support team to strategically schedule and deploy promotional offers
• Overseeing a support team to ensure superior customer service
• Reports for measured KPIs on a routine basis to Director of Brand Management
• Working across departments to ensure product fulfillment and launches are deployed successfully
• Building out strategy that produces long term growth on all client accounts

Who You Are

• Team player
• Strong interpersonal skills
• Confident when speaking with clients in person or via zoom
• Maintains excellent writing and language skills
• Ability to work independently while following an overall management strategy
• Ability to adapt and respond to multiple incoming requests and shifting priorities
• Experience with creating Amazon listings
• Stays calm under pressure
• Critical thinker
• Can perform with tight deadlines

Job Requirements

• Amazon Seller Central: 2 years (Required)
• Agency experience managing multiple Amazon accounts
• Amazon Vendor Central: 1 year (Preferred)
• Client facing: 1 years (Required)
• Language: English (Required)
• Full-Time, Fully Remote
• Team player
• “Client Comes First” mentality
• Strong internet connection
• Bachelor's Degree

Schedule:

• 8 hour shift - Eastern Standard Time
• Monday to Friday

Job Types: Full-time, Contract, W2 option is available

Travel requirement: No travel

Work Location: Remote

Salary: $35.00 - $35.00 per hour

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Amazon Seller Central: 2 years (Required)
• client facing: 2 years (Required)
• multiple account: 2 years (Required)
• account management: 2 years (Required)

Work Location: Remote