ABOUT MPG

Market Performance Group (MPG) is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today’s fastest-growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource to a broad range of companies, from Fortune 500 to Private Equity, in categories that include health & wellness, food & beverage, home and hardlines. We revel in the opportunity to guide our clients on their path forward, building and activating strategies that ensure success. Everything we do is driven by our unrelenting commitment to leverage our deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic omnichannel marketplace.

At MPG, we value our people and their contributions; they are critical to building the MPG Brand. Our leadership team has significant experience driving topline revenue and bottom-line profit, having held senior operating roles at leading CPG manufacturers and retailers. Our highly regarded, seasoned team of 400+ strategy and commercialization professionals brings strong operational experience and a collaborative approach. All team members are singularly focused on providing clients with pragmatic, real-world market approaches, built on the strong consumer, category and marketplace insights needed to create sustainable, profitable brand growth. For more information, please visit our website.

POSITION OVERVIEW

The Amazon Account Manager is a business owner responsible for driving success for his/her clients. This includes managing project schedules and deliverables, working with clients to build successful go to market strategies, developing client relationships, executing programs with Ecommerce partners, and working with internal teams to ensure our services consistently exceed client expectations.

Job Responsibilities

Be the clients’ Ecommerce business manager:

• Develop and execute growth-focused joint business plans with client, to include strategy, marketing, content, and inventory
• Proactively identify client needs and issues, identify solutions and see them through to completion
• Possess a clear understanding and command of client metrics related to growth, sales, inventory, content, marketing, and ROI
• Coach and educate clients on key business drivers and inputs
• Be an excellent manager of projects and deliverables:
• Work closely with internal process owners to set, track, and manage project timelines, inputs, and outputs
• Develop and maintain relationships with key internal SMEs and partners
• Communicate regularly with clients to understand business needs and priorities
• Regularly and clearly communicate with clients on project status and input requirements
• Provide best in class Ecommerce advisory and education
• Execute analysis to inform recommendations and client deliverables
• Monitor and understand clients’ competitive situation within the eCommerce space
• Stay up to date on industry best practices and trends
• Deliver excellent customer service
• Oversee the client onboarding process
• Ensure engagement deliverables are high quality and error free
• Maintain quarterly business reviews and objective meeting sessions with clients
• Advocate internally for clients

JOB QUALIFICATIONS

5+ years experience in:

• Amazon retail (SVS or VM) experience, or experience managing an Amazon business for a vendor is a must

2+ years experience in:

• E-commerce (Amazon or others)
• Client or account management
• Digital marketing / advertising
• Excellent communications skills
• Strong organizational and prioritization skills
• Ability to self-motivate and work in a fast-changing business environment
• Experience motivating cross-functional team members to get the job done
• Willingness to roll up sleeves and dive into the details; a “can-do” attitude
• Comfortable in spreadsheets, reporting, and analysis
• Bachelor's Degree or higher
• Experience with Excel, Word, PowerPoint, Outlook

BENEFITS

We offer a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave and life insurance. Our compensation program provides market industry base salary, bonuses, and 401K. In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.

DIVERSITY AND INCLUSION

MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential. by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long-standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.

VACCINATION STATUS

MPG does not require candidates to be vaccinated when hired, with the following exception:

If the client for whom the role is being filled requires all candidates to be vaccinated, MPG will require those candidates to be vaccinated. In these cases, candidates will be required to show proof of being fully vaccinated against COVID-19 before commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.