Airport Office Assistant

Salary: $16.23 - $24.35 Hourly
Location : Minden Tahoe Airport, NV
Job Type: Full Time
Job Number: 23/24-00082
Department: Public Works
Opening Date: 12/12/2023
Closing Date: 12/26/2023 4:00 PM Pacific
DESCRIPTION
About Douglas County:
COMPENSATION &BENEFITS:
0-3% Merit upon successful completion of the probationary period and 0-3% annual merit increases thereafter based upon evaluation score.Benefits include:

• Health Insurance: County provides medical, dental and vision coverage for employees and dependents with co-payment by employee dependent and/or family status.
• Vacation: Accrued at the rate of 4.6154 hours per pay period, or 120 hours per year (increase with years of service).
• Sick Leave: Earned at the rate of 3.3846 hours per pay period, or 88 hours per year.
• Holidays: 11 paid holidays per year.
• Administrative Leave: per status
• Retirement: Participation in the Nevada Public Employee Retirement System (PERS), 33.5% employer-paid.
• Deferred Compensation: the County has a voluntary deferred compensation program.
• Douglas County is a drug, alcohol and smoke-free workplace.
• No Nevada state income tax.
• Stable, friendly/family atmosphere. Fosters internal talent with training/educational programs and encourages career advancement.

**Applications are reviewed on a regular basis and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately. **
Responsible for performing a wide variety of general clerical and routine administrative duties in support of operations. This is the entry-level class of the office support series. Initially under close supervision, incumbents learn office and department procedures. As experience is gained, there is greater independence of action within established guidelines.
ESSENTIAL FUNCTIONS

• Assists general public, customers and staff in person, over telephone and by email; answers inquiries, provides general direction related to plan reviews and inspections, receives and attempts to resolve complaints, explains policies, procedures and proper use/completion of department forms.
• Proofreads and checks typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation, and spelling.
• Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus; may perform production computer information entry.
• Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources.
• Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding County or departmental activities and functions which may require the explanation of rules, policies and/or procedures; may receive, receipt and balance monies.
• Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations.
• Establishes and maintains office files; researches and compiles information from such files; purges files as required.
• Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Compiles materials for meetings, prepare agendas and attend such meetings to take summary notes as required.
• May train and direct the work of temporary staff for special projects or programs.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
High School diploma AND one (1) year of general clerical experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills
Knowledge of:

• Business arithmetic.
• Correct business English, including spelling, grammar and punctuation.
• Basic record keeping practices.
• Performing detailed office support work accurately.
• The use of specified computer applications involving word processing, data entry and/or standard report generation.
• Standard office practices and procedures, including filing and the operation of standard office equipment.
• Business letter writing and the standard format for typed materials
• Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, often in situations which may be stressful.

Skill in:

• Performing detailed office support work.
• Maintaining accurate office files.
• Composing correspondence independently or from brief instructions.
• Assembling reports, forms and other documents.
• Entering numerical and related information into a computer system with speed and accuracy.
• Meeting critical time deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective work relationships with staff, coworkers, and the public.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
• None
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone.
CONDITIONS OF EMPLOYMENT:

• Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
• Employment is contingent upon successful completion of background/screening.
• Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.

This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
Overview of Douglas County Benefits
Disclaimer: Douglas County provides benefits to full time employees. Benefits are prorated for some part time positions (depending on job). Some part time positions may provide no benefits.
No Nevada State income tax.
Retirement - Public Employees' Retirement System of Nevada
Douglas County contributes 33.50% of an eligible Regular Member and 50% of an eligible Police and Fire Member's salary for retirement. Deferred Compensation Plans - Employees can participate in the VOYA Retirement Plans, which is funded by the employee.
Paid Leave
12 paid holidays per year. Generous paid leave accrual's including 88 hours sick annually, begin accruing 120 hours annual leave each year. Administrative leave of 5 days or 3 days annually applies to some positions. Please refer to our leave policies
or relevant labor agreement
for more information.
Health Insurance
The County has rich benefits plans to choose from: Preferred Provider (PPO) and Health Savings Account (HSA) with supplemental benefits to include: prescription plan, dental plan, vision, life insurance opportunities, cancer insurance, and disability insurance. Benefit eligibility is the 1st of the month following 30-day waiting period or 60 days, depending on the position. For more detailed information on the Health Insurance you may refer to our website located at:
for more information.
Compensation
Douglas County's compensation system is based on Pay for Performance wherein employees are eligible for annual performance evaluations. Current structure consists of merit increases up to 3% on a qualifying employee's anniversary and Cost of Living Adjustments based on the Consumer Price Index during the first pay period of each fiscal year. The COLA will be between 0% and 2% depending on the CPI each year. Additionally, eligible employees can be recognized for outstanding performance, above and beyond the call of duty, and receive additional compensation through the Recognition of Excellence Program.
2023
01
What is your highest level of completed education?

• High School or GED
• Associates/Vocational Degree
• Bachelor Degree
• Master's Degree or Higher
• Other Related Degree
• None of the Above

02
How many years of clerical experience do you possess?

• No experience
• Less than 1 year
• 1 year
• 2 - 3 years
• 4 - 5 years
• 6 years or more

03
Do you have experience operating standard office equipment, including telephones, calculators, copiers, FAX machines, etc

• Yes
• No

04
Do you have recent customer service experience?

• Yes
• No

05
Do you have customer service experience via telephone?

• Yes
• No

06
Do you have any of the following skills/experience? Select all that may apply.

• Accounts Payable/Claims Processing
• Accounts Receivable
• Invoice Processing
• Cash Handling
• Confidential Credit Card Processing

07
Please describe your skills/experience from question #6.
08
Please select your level of proficiency in Microsoft Word.

• Basic
• Intermediate
• Advance
• None of the above

09
Please select your level of proficiency in Microsoft Excel.

• Basic
• Intermediate
• Advanced
• None of the above

10
Please select your level of proficiency in Microsoft Outlook.

• Basic
• Intermediate
• Advanced
• None of the above

11
Please briefly explain why you are interested in the Airport Office Assistant position with Douglas County Public Works.
12
Are you able to perform the essential functions of the job listed on the job description with or without a reasonable accommodation?

• Yes
• No

13
Douglas County requires applicants to list all work history from your most current employment to 10 years back. If relevant experience is over 10 years please list it on your application. ***Writing "See Resume" on the application in place of completing your information is not acceptable.***Have you listed your current employment through 10 years of work history on your application in addition to listing any relevant experience that exceeds 10 years?

• Yes
• No
• I do not have 10 years of work history, but have included all employment history.
• I have relevant experience that exceeds 10 years and I have included the experience on my application.

14
Douglas County employees are required to uphold the County's Values and are evaluated based upon these Values. MISSION STATEMENT Working together with integrity and accountability, the Douglas County team is dedicated to providing essential and cost-effective public services fostering a safe, healthy, scenic, and vibrant community for the enjoyment of our residents and visitors. VALUES STATEMENT Integrity - We demonstrate honest and ethical conduct through our actions. Accountability - We accept responsibility for our actions. Customer Service - We deliver efficient and effective service with an attitude of respect and fairness. Leadership - We establish the tone and direction for success motivating and inspiring others to accomplish a shared vision. Communication - We ensure open dialogue through proactive listening and sharing of information throughout the organization and the community. Teamwork - We work together to achieve shared goals. Do you understand Douglas County's Mission and Values Statement's and will you be able to uphold them if hired?

• Yes
• No

Required Question