Looking for someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers. The Coach co-creates meaningful, sustainable change, through enterprise-level transitions/transformations, employing relevant methodologies and techniques. This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in industry-proven scenarios to foster continuous improvement.
Key Responsibilities:
- Strategic Guidance: Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
- Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
- Organizational Alignment: Utilize accepted models and methods to enable the achievement of organizational improvement objectives.
- Participate in the creation and maintenance of training, reference materials, and guidelines.
- Advocacy and Education: Catalyze transformational/efficient practices, promoting a culture of adaptability, continuous improvement, and responsiveness across the organization.
- Support and Implementation: Interface with all levels of leadership to support organizational change, including cultural behavior, process, practice, and tooling changes. Work with globally distributed teams to implement Lean, Agile, Customer Centric, Design Thinking, Product Mindset, and other relevant principles, and have a focus on demonstrating the impact of coaching changes within the organization.
- Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels. Accountable for building relationships and having the right conversations.
Qualifications:
- Strong collaborative leadership skills with business and technology acumen.
- Demonstrated ability to work well with others and lead change initiatives.
- Expertise in various scaling practices and shifting from project to product-centric paradigms.
- Capacity to challenge existing assumptions and overcome resistance.
- Comprehensive experience in a variety of enterprise roles and responsibilities.
- Strong working knowledge in multiple disciplines such as Process Engineering/Improvement, Organizational Design, Change Management, Software Development, and Product Development/Management.
- Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies.
- Capable of evaluating organizational health metrics and disseminating insightful data through visual management techniques.
Summary:
The Enterprise Coach is uniquely positioned to facilitate business responsiveness through insightful leadership, assessment, and other initiatives to increase organizational effectiveness. The ideal candidate will exemplify core values of adaptability and collaboration, applying a versatile set of methodologies to meet organizational goals.