Lead Agile Coach

Job Overview

Job Description:

About the Company:

Join AT&T and re imagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future, you’ll create it

About the Team:

The Consumer Technology experience - Continuous Improvement Team works to inspire a relentless improvement mindset into AT&T’s Customer experience culture, guiding an operating model that consistently improves value delivery, lead time, flow, and customer eccentricity. 

We take a holistic approach, applying lean-agile principles to equip our organization with the ability to pivot quickly and align with changing market demands and business conditions.

About the Job:

An Agile Coach has many different responsibilities. The Agile Coach must educate employees at all levels, on Agile principles, providing them with tools for implementing the best practices in their own work.

They provide training sessions and teach valuable skills that lead toward the organization-wide adoption of Agile methodologies. The Agile Coach is responsible for guiding teams into the Agile methodology, providing employees with feedback and means of improvement, catalyzing organizational growth and answering questions.

They provide hands-on support to all employees, collaborating with people across widely varying levels and roles, leading teams toward further understanding and adoption of Agile as well as overall company growth and improvement.

This task entails implementing Agile process, principles and practices across all levels and departments in an organization.

The Agile Coach must use techniques that increase collaboration, predictability, transparency and promote a culture of experimentation and innovation. In order to do this, the Agile Coach must also embody the Agile principles and lead by example.

Responsibilities and Day-to-Day View:

• Assist in navigating through real-world challenges and equip team members with the tools, mastery, and confidence to overcome any impediments and become a high-performing, predictable teams

• Coordinate & partner with STE/RTE/SM, Agile teams and leadership to execute coaching plans and improve team performance and agile maturity

• Focused on relentless improvement at all levels

• Perform Maturity Assessments to identify improvement areas & create action plans to increase team agility

• Work with the teams to help increase their maturity through coaching & lean process management that will help the teams work more efficiently & effectively

• Attend periodically Scrum or Kanban ceremonies to provide coaching and guidance to help ensure efficient and effective team ceremonies

• Work with teams on initial tool setup, tools training and compliance to help teams and provide guidance as needed

• Provide training on processes and agile maturity practices, at all levels, to provide consistency across all team members

• Provide coaching on planning process & help ensure the they have a successful planning session. Work with the teams to continue to monitor their overall progress on commitments and team velocity.

• Retrospectives on processes and training to identify areas of improvement. Look at team retrospectives to see if there are common areas that could be addressed at a high level for improvement. For retrospective items tied to Agility, provides recommendations and champions closure working with right stakeholders

• Ensuring Quality and Completeness of Value decomposition & coaching on best practices supporting Epic, Feature & User Story readiness techniques 

• Foster CI/CD pipeline maturity & advocate DevOps practices. Assist in training and coaching with TDD, BDD, XP and CI/CD pipeline focus on shortening lead time of deployments and releases; advocating quality built-in techniques.

Required Qualifications:

• Candidate must be a self-starter, have excellent time management skills, executive presence and be able to partner across the organization at all levels of management

• Strong Scaled Agile (SAFe) Knowledge

• Prior experience coaching teams in Agile methodologies adoption

• Interpersonal skills, teaching abilities, and a capacity to inspire and motivate

Desired Qualifications:

• Strong leaders and advocates for the adoption of Agile

• Be assertive about adherence to Agile processes and enthusiastic about Agile practices and their benefits.

• SPC 6.0 Certification

• Experience with CI/CD Pipeline

• TDD/BDD Coaching experience

• MS Office proficiency for Word, Excel, PowerPoint

• Experience with Jira, ADO, Planview and PowerBI

Our Lead Agile Coach earns between $143,800.00-$215,800.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

 Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

#ConsumerTechnologyeXperience

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-21167-1Date posted 05/20/2024