Aftermarket Sales Manager, Engineered Pumps & Marine

Aftermarket Sales Manager, NCI & Marine

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is the essential service arm of Nikkisos Clean Energy & Industrial Gases Group. We have long been recognized as the leading service provider for cryogenic equipment and in addition to Nikkiso products, offer a wide variety of services for pumps and turbo expanders manufactured by other companies. All our services are designed to improve the safety of our products and to support industries in successfully enhancing quality of life. Through our 18 global service facilities we service the industrial gas and air separation industries, enhanced oil recovery operations, marine, and clean energy and alternative fuels projects.

Position Summary

The Aftermarket (AMS) Sales Manager for NCI (Engineered Pumps) and Marine in the USA, works with the AMS Sales Manager, North America, to create and execute a business development plan for their territory. The position is responsible for promoting and selling all NCS aftermarket products to customers and negotiating profitable contracts. The AMS Sales Manager is keenly focused on customer relationships, maintaining growing the customer base.

Essential Functions

• Work with the AMS Manager, Sales North America to create a business development plan.
• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the NCS aftermarket products: service agreements, repairs, field services and upgrades as offered to all existing and new customers.
• Maintain and grow the service contract business for all product groups of the CE&IG Group in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with third party service providers subject to designation of authority.
• Perform effective oral and written negotiations with customers, suppliers, partner companies, and internal departments.
• Develop existing relationships and build new customer relationships, ensuring Nikkiso is seen as a long-term business partner.
• Aid prime sales by maintaining and developing effective, working customer relationships via valued service products.
• Promote Customer Focus throughout the company.
• Assist with QMS requirements in areas of responsibility for conformance with international requirements and state and federal regulations.
• Work with Product Managers to stay current on changes.
• Develop proposals for Aftermarket Sales campaigns for specific service products and markets/customers and align campaigns with the Product Managers and others as needed before execution.
• Perform documentation of activities in the Salesforce CRM system.

Competencies (knowledge, skills, and abilities)

• Knowledge of industrial manufacturing industry desirable
• Excellent interpersonal and communication skills: written, verbal, listening, and presentation
• Proven negotiation skills
• Exceptional analytical and problem-solving skills
• Tenacity and self-motivation towards achieving results
• Ability to decide priorities in a rapidly changing commercial environment
• Integrity
• Team player who is willing and able to build confidence and to establish strong collaborative relationships with personnel throughout the company, customer base, and with key individuals within the industry
• Ability to deal with people at all levels
• Flexibility with working hours in order to meet client needs and job requirement deadlines
• Microsoft Office skills
• Ability to use and leverage databases such as ERPs and Salesforce CRM
• Ability to travel.

Education and Experience

• 2-5 years sales experience, preferably with Aftermarket Sales in the industrial manufacturing industry
• Bachelors degree
• Current valid driving license
  The competencies listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills, and abilities required to perform the essential functions of the job may be accepted.

Work Environment and Physical Demands

• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift files and open desk drawers and filing cabinets.
• Work in both office and shop environments at customer and company sites Conditions may vary at each location, yet are essentially the same as listed.