Lead Account Manager 4 Apex

Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Key Responsibilities:

• This role is responsible for building/maintaining relationships with customer, retaining existing business, and pursuing new sales opportunities.
• Supports resolution of service delivery, service assurance and customer disputes and accounts receivable discrepancies (i.e. billing, installation, customer issues).
• Takes initiative /accountability for producing desired results. Identifies and drives lifecycle sales opportunities to closure, focusing on customer service.
• Leads contract renewal efforts for assigned accounts, generates contract addendums, and maintains contract expiration inventories.
• Establishes and maintains productive long-term networks/relationships with customers.
• Participates in presenting products, services and migrations that can benefit customer's needs.
• Exhibits advanced wide-ranging experience, demonstrating complete extensive knowledge of the organization's entire product/service line.
• Partners with clients to understand business needs, issues, strategies, and priorities to deliver valuable solutions.
• Develops responses to Request for Proposals.
• Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
• Owns account relationship, responsible for meeting revenue objectives.
• Demonstrates sustained record of sales achievement.
• Effectively influences customers to diffuse potential problems.
• Develops strategic initiatives to grow/retain the revenue stream of assigned accounts/projects of the highest complexity while ensuring customer satisfaction.
• Acts as team lead to less experienced peers.

Education:

• Requires bachelor's degree.

Experience:

• Requires 10+ years direct work experience.

Principal Functional Skills / Competencies associated with this Title:

• Technology Expertise
• Knowledge of Product Line
• Account Management
• Design Thinking
• Industry Knowledge
• Customer-Centric Solution Development
• Relationship Management
• Competitive Differentiation
• Business and Financial Acumen
• Prospecting
• Consultative Selling
• Territory / Module Management

NOTE: This is not a Supervisory role.

Our Lead Account Manager 4 APEX, earn between $134,600 - $201,800. USD Annual

+ $39,000 in commissions yearly (when sales met the goal). Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement · Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$120,200.00 - $201,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-22461Date posted 05/23/2024