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Form of workAn Aerospace and Electronics company known globally for being a true industry leader with their cutting-edge innovation and their employee centric values is looking for a Customer Service Administrator IIto join their team.
It is an exciting time to join the team as they are working on new projects and are going through a period of growth! This opportunity offers stability, opportunities for growth and development, and the ability to make a major impact.
This is an ideal opportunity for someone with experience in contract administration in an aerospace environment looking to join a long-standing company with a great reputation.
Customer Service Administrator II Responsibilities:
- Administer and manage Long Term Agreements (LTA) by flowing down essential requirements through the business to ensure these requirements are met in a cost-effective and timely manner
- Enter and maintain customer demand in the ERP system in order to drive timely delivery of products to our customers and manage customer forecast through the use of near and long term demand planning in order to drive accurate material requirements and sales planning
- Schedule and plan new product introduction (NPI) hardware shipments and milestone billings through the coordination with cross-functional teams in order to drive successful timely launch of new programs/products
- Establish and grow relationships with key customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms, and face to face meetings in order to establish company as growth supplier for future business
- Validate customer scorecards and contest any findings that are not in line with actual performance. This includes the comparison of customer and internal delivery data in order to ensure we are aligned with customer’s scorecard rating?
Schedule:
- Monday – Friday, day shift
- Hybrid – 2 days WFH per week
Customer Service Administrator IIRequirements:
- Bachelor’s degree in business administration or related is preferred
- 3+ years of contract administration or applicable experience in an aerospace manufacturing environment, or 5+ without a degree
- ERP/MRP experience
- Must be proficient in excel and MS office suite
Compensation: $70,000 - $92,000/yr. ($33.82/hr. - $44.56/hr.)
Benefits:
- Medical, dental and vision insurance
- PTO
- 401k with company match and contribution
- 12 paid holidays with a week off between Christmas and New Years
- Uncapped potential for growth and development
Location: Burbank, CA
If you are interested in this Customer Service Administrator II? opportunity, apply now! We would love to see your resume.
