Admissions Director

The Admissions Director for Birchwood Rehabilation and Healthcare Center plays a crucial role in managing the admissions process and ensuring a seamless transition for residents and their families. This position requires a combination of interpersonal skills, organizational prowess, and a deep understanding of healthcare regulations. The Admissions Director acts as a liaison between the nursing home, residents, families, and medical professionals to facilitate a positive and efficient admission experience.

Key Responsibilities:

Admissions Process Management: Oversee the entire admissions process, from initial inquiry to resident move-in. Review and evaluate prospective resident applications, medical records, and care needs to determine eligibility and appropriate placement within the nursing home.
Collaborate with medical staff, social workers, and care teams to assess potential residents' medical histories, current conditions, and care requirements.

Communication and Coordination: Establish effective communication with prospective residents, families, and medical professionals to provide accurate information about the nursing home's services, policies, and procedures. Act as the primary point of contact for families, addressing their concerns, answering questions, and providing emotional support during the transition process.

Documentation and Compliance: Ensure all required admission documents, medical records, consent forms, and insurance information are accurately completed and filed.
Maintain compliance with regulatory requirements, including state and federal laws, related to the admission and documentation processes.

Financial Coordination: Collaborate with the finance department to explain financial obligations, payment options, insurance coverage, and billing procedures to families and residents.

Transition Support:
Arrange for necessary medical equipment, supplies, and medications to be available upon resident arrival.
Facilitate communication between residents, families, and care staff to ensure a smooth transition and continuity of care.

Marketing and Outreach: Collaborate with the marketing team to promote the nursing home's services and facilities to potential residents and referral sources.
Attend community events, healthcare fairs, and conferences to increase awareness of the nursing home and build professional relationships with healthcare providers.

Qualifications:

• Previous experience in healthcare admissions, social work, or a related role.
• Strong knowledge of healthcare regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Proficiency in medical terminology and documentation.
• Organizational skills and attention to detail.
• Empathy and compassion for residents and their families.
• Ability to work collaboratively in a team environment.
• Proficiency in relevant software and tools for documentation and communication.

Benefits and Perks

• Comprehensive benefits packages including medical, dental, and vision.
• Standard Holidays
• Paid Time Off (PTO)
• Employee Recognition Programs

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires a variety of activity levels including frequent standing, walking, bending, kneeling, stooping, crouching, occasional sitting, rarely crawling, and climbing. The employee may be required to frequently lift items up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We comply with any federal and/or state mandates related to the COVID-19 vaccine.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, age, and military or veteran status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.