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SalaryWho We Are:
Counseling Works is a thriving private therapy practice with offices located in Naperville, Frankfort, and Lemont, Illinois. We are an established group practice with a strong reputation and are excited to add an Administrative Support Specialist to our team.
As an organization, we place focus not only on our clients, but on our professionals as well. With openness and collaboration at our core, we recognize the needs of our employees, and work to create a positive work life balance. Through therapy, we believe that ongoing happiness and a better life are possible, and we feel privileged to offer this type of support to our communities.
Why Consider This Role:
The role of the Administrative Support Specialist is perfect for the driven and engaging individual, who enjoys providing high-level support to others through their work, and collaborating with other departments on company wide initiatives. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis. The Administrative Support Specialist will work directly with the Operations Manager on day to day tasks, and operate as part of our administrative team. This role is a part-time position, with opportunities for growth and advancement.
What You’ll Do:
- Represent Counseling Works with warmth and professionalism
- Facilitate communication practice wide communications among staff, vendors, or other external sources
- Clerical and Administrative Support to Owner & Founder and Operations Manager, including inbox management, meeting recording, and project tracking
- Collaborate with team members on company wide projects or initiatives
- Manage team or company wide projects through goal setting, task delegation, and progress tracking
- Consistently work to achieve goals, and provide high quality work
- Office management – managing inventory and maintain organized locations with extreme attention to detail to keep a clean, inviting and minimalistic environment in the office; travel among offices required
- Other general administrative tasks to be determined, or as assigned
Knowledge, Skills, Abilities:
- Warm, open and collaborative personality, willing to engage with others daily
- Communication and interpersonal skills necessary to interact on a daily basis with internal/external individuals in various circumstances in person, on the phone and in writing
- Excellent organizational skills necessary to efficiently prioritize and complete a variety of tasks
- Strong attention to detail
- Ability to anticipate problems or goals, and troubleshoot to solve problems independently
- Proficient at Excel and G-Suite apps (Gmail, Google docs, spreadsheets, forms, etc.), using Apple Products (Ipads, Macs, Iphone), client management type software, basic level skills in the use of PowerPoint.
- Working knowledge of the mental health field, confidentiality for patient health information, and HIPAA-compliance
- Be resourceful, a self-starter, proactive communicator, and team-oriented
- Ability to work productively, both remote and in-person
What You’ll Get:
- Competitive compensation commensurate with level of experience; $20-24/hr
- Opportunities for career advancement
- Collaborative and supportive team environment
- Contributions to monthly premiums for group healthcare plan
- Flexible vacation policy, including paid time off accrual
- 401K company matching retirement plan
Reports to: Operations Manager
Schedule: 20-25 hours per week, Part-time, Hybrid (remote and in-person)
Education & Experience Requirements:
- Minimum of associate level collegiate degree in healthcare, office administration, human resources, hospitality, marketing or similar field.
- Minimum 3 years of experience in a general office environment with gradually increasing responsibility or equivalent experience.
- Prior mental health experience is a plus but not required
Compensation
- $20-24/hour
License / Certifications:
- Not Applicable
