Administrative Support Specialist

Job Summary:

This position works with consumer data to help the agency improve business performance by using a range of skills. This person is meticulous and brings analytical expertise to ensure the quality and accuracy of that data. In turn, processes and presents the data in ways to help the organization make strategic decisions.

Responsibilities and Standards of Performance

1. Assist in the AR department to help with organizing patient statements, receipts, and payments.

2. Regularly uploads paperwork into the EMR.

3. Provide clerical data entry to support data integrity.

4. Work closely with other departments with identifying requests for missing information and/or documentation.

5. Learn and maintain data in various operations systems.

6. Assist other departments with clerical task as assigned.

Other Duties and Responsibilities

1. Attends and participates in Program Meetings/Training

2. Maintains privacy and confidentiality of consumer, staff and visitors.

3. Demonstrates discretion when discussing sensitive issues

4. Responds to others in a helpful, caring and empathetic manner

5. Other duties as assigned.

6. Learn and maintain data in various operations systems.

Skills:

Excellent reporting skills, including proficiency with Microsoft Excel

Familiarity with Microsoft one-drive

Logical assessments and problem-solving skills

Excellent oral and written communication skills

Organizational and Time management skills

Expedite performance of responsibilities

Excellent multi-task abilities

Ability to work independently and collaboratively with the team

Professionalism

Interpersonal skills

Intermediate level of Computer Literacy and technical aptitude

Education/Training:

Degree: bachelor’s degree in social sciences, public health, healthcare administration, or another related field

Experience: At least two (2) years’ experience in a behavioral health office setting is preferable, but we are open to those with a strong background that lends well to our environment.

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Admin Support: 2 years (Preferred)

Work Location: Hybrid remote in Landover, MD 20785